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Role Insight:

Watchfinder are looking for a Seasonal Boutique Assistant to join the team in our Bluewater Boutique on a 3-month FTC, to support the sales team and the overall operations of the Boutique during our peak period.

Joining us as a Seasonal Boutique Assistant is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge.

If you have an interest in watches and are looking to expand your knowledge, this is an amazing chance to work with over 50 different watch brands and be a part of a passionate sales team.

We are looking for someone who is adaptable to each individual customer and their needs and always conducts themselves in a professional manner.

You will be required to work 40 hours per week over 5 days, including weekends.

Key Responsibilities:

• Supporting the sales team with general administration and operation tasks in the Boutique
• Assisting customers by dealing with their queries in store and via incoming phone calls to the Boutique.
• Opportunity to assist with visual merchandising, helping to display watches on the shop floor
• Scheduling customer appointments & overseeing the booking-in process on behalf of the purchasing team including PO creation
• Completing serial number, box & paper checks using strong attention to detail
• Ensuring all stock is stored correctly in line with the Safe Scan process, as part of the end of day procedure
• Working with our in-store Stock & Dispatch Assistant to send out watches to other Watchfinder locations & direct to customers, in addition to general stock control

Technical Skills:

• Strong administration skills and competent using computer systems.
• Strong interpersonal and communication skills.
• Client-centric approach – provide excellent customer service by offering guidance and assistance as needed.

Personal Skills:

• The ability to work in a fast-paced environment where you are expected to work efficiently under tight time constraints.
• High levels of attention to detail to always ensure accuracy, with the ability to multi-task & prioritise your own workload.
• Methodical and process driven in mindset and approach.
• Collaborative approach to work with a positive ‘can-do’ attitude.
• Intellectual curiosity and passion for continuous learning.

Our Core Values:

• Caring - Demonstrating empathy and respect for the people around us, the work we do and the business we are part of.
• Pioneering - Finding new and innovative ways to adapt and improve the ways we operate and the service(s) we provide.
• Outstanding - Ensuring that the very highest standards are delivered across every facet of our business - internally and externally. Bringing excellence in everything we do, every time.

Your Interview Journey:

Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives. 

We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory. 

Recognising we are all different, if you need us to adapt the process, please get in touch via [email protected]. 

1st Stage – After your application has been selected, our Talent team/ HRBP will reach out to you within two weeks to conduct an introductory call.

2nd Stage – In-person interview with a member of the Boutique management team at the Bluewater Boutique.