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*Onsite Role based in Dubai*

Join Puffy's team at our Dubai headquarters situated in the world's safest and most globally connected city. Puffy is a rapidly expanding e-commerce retailer renowned for our exceptional mattresses loved by millions of sleepers in North America. Since entering the bed-in-a-box market in 2016, we've achieved consistent year-on-year growth and garnered attention from top publications like Entrepreneur.com and TechCompanyNews. Our product line now includes a complete range of bedroom essentials, from pillows to bedding and accessories.

As our Head of Analytics, you'll own our end-to-end data analytics function, driving growth across our D2C business. We're looking for a commercially astute leader who excels at both strategic planning and hands-on execution. If you have a track record of turning data into revenue wins and can balance big-picture thinking with detailed analysis, this role offers the opportunity to have a direct impact on our overall business performance.

Why joining us could be the next best step in your career?

• Get hired within 2 weeks: Typically, we extend a job offer within two weeks from a candidate's initial application to Puffy.
• Unmatched compensation: Max monthly salary of up to AED 60K + a 10% monthly bonus.
• 100% Tax-Free income: Relocate to Dubai, and you keep ALL your earnings.
• Seamless relocation: We offer full relocation support, including flights, visa sponsorship, and two weeks of hotel accommodation on arrival.
• Embrace Diversity & Inclusion: We are committed to building and maintaining an inclusive and diverse company with 16+ nationalities currently in our Dubai team.
• Accelerate your career trajectory: Experience accelerated career growth within your role through a clear path and annual internal promotion opportunities.
• Rapid business expansion: Puffy’s headcount increased by 10% in 2023, demonstrating our substantial growth potential.
• Forbes Member CEO: Gain valuable experience working with a CEO who is a member of the Forbes Council.
• Prime Location in Dubai: You will work full-time at our state-of-the-art, centrally located office space in the center of Dubai Internet City.
• Health & Lifestyle: We prioritize a healthy lifestyle. On top of world-class health insurance (dental & vision included), our canteen is stocked with organic snacks, juices, fruits, tea & coffee.
• Top-tier equipment and tech stack: We provide the best equipment and technology to empower you in your work.

What you will do:

• Lead the development and execution of our e-commerce analytics strategy, aligning it with overall business objectives to drive growth.
• Establish and monitor key performance indicators (KPIs), creating insightful reports to inform strategic decision-making across the organization.
• Analyze customer behavior throughout the e-commerce journey, uncovering actionable insights to improve conversion rates and revenue.
• Oversee the design and execution of A/B tests, optimizing various aspects of our visitors' e-commerce experience and ensuring methodological rigor.
• Develop a comprehensive understanding of customer behavior and preferences through advanced data analysis, user feedback, and customer journey mapping.
• Build and evolve our analytics toolbox, combining in-house solutions with leading third-party tools to generate powerful insights and recommendations.
• Collaborate with cross-functional teams to implement data-driven changes, driving improvements in website performance, conversions, and overall customer satisfaction.
• Provide leadership and mentorship to the analytics team, fostering their professional growth and enhancing the team's capabilities to meet evolving business needs.
• Stay at the forefront of e-commerce analytics trends and best practices, ensuring our competitive edge in the rapidly evolving D2C landscape.

Qualifications:

• Bachelor’s Degree in Computer Science, Mathematics, Machine Learning, AI, Statistics, or a related field
• At least 5 years of experience using digital analytics to drive business/marketing results in B2C companies
• At least 2 years of experience with A/B testing tools, including hypothesis development for website optimization
• Proficiency in SQL
• Proficiency in either Python or R for data analytics
• Track record of driving significant revenue growth through data-driven insights and strategies
• Demonstrated leadership experience, including managing and mentoring analytics teams
• Ability to influence cross-functional and upper management decisions; willingness to “have an opinion” backed by insights and analytics to achieve the best outcomes

What’s next?

Click “Apply” to start your application today! We've optimized our recruitment process into 3 simple steps. We want to ensure that all applicants have a fair and equal chance, so we use our Phase 1 online assessment. This minimizes unconscious bias in our hiring process. Successful candidates will be invited to Phase 2 within one business day of the successful completion of Phase 1.