Technical Service Sales

Crestmead, QLD | Full-time | ASSA ABLOY Entrance Systems

About the Role

ASSA ABLOY Entrance Systems Industrial Pty Ltd is seeking a motivated and technically minded Technical Service Sales professional to join our Queensland team. Reporting to the State Manager (Qld/NT), this role will provide technical advice, estimating, and sales support while managing customer relationships to drive profitability, service excellence, and customer satisfaction.

Key Responsibilities

• Provide high-level technical support and advice to customers, service technicians, and subcontractors.
• Deliver accurate estimates and sales proposals to meet customer needs and company objectives.
• Resolve technical issues and customer complaints in collaboration with Service Operations.
• Develop strategies to enhance service efficiency, productivity, and customer satisfaction.
• Provide training and guidance to service personnel and subcontractors.
• Support effective job scheduling, resource allocation, and field cost monitoring.
• Ensure compliance with health, safety, and company policies.

What We’re Looking For

• 3–4 years’ experience in a service, operations, or technical role within the service, building, or construction industry.
• Strong technical knowledge and ability to understand service business processes.
• Excellent communication skills with the ability to engage customers and colleagues.
• Proficiency in MS Office Suite.
• A proactive, dynamic, and team-oriented approach.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.