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The Continuous Improvement (CI) Coach serves as an expert consultant to the organization by developing and deploying programs for the achievement the lean transformation. The CI Coach ensures strategies are implemented and continuous improvement principles/practices are incorporated in processes. The position implements and supports actions that bring about improvements which may include, but are not limited to quality, profitability, productivity, inventory and downtime.

• Develop and deploy programs for the achievement the lean transformation

   

  • Coach team members and leaders in the effective implementation and use of the Hazelden Betty Ford Operating System.

  • Applies lean principles and promotes adoption of standard work practices aimed at improving quality, safety, efficiency and flow.

  • Develop and deploy educational packages, tools, and systems to build quality, lean, problem solving and CI knowledge amongst all employees. Assist in identifying on-going training needs.

  • Coach staff, managers, and directors through knowledge transfer and adoption of lean thinking, problem solving, change management and CI. Act as a representative on relevant clinical and operational teams to align efforts and provide improvement method training.

  • Apply knowledge of lean principles to facilitate multi-disciplinary improvement teams to achieve measurable results, including all aspects of scoping, process mapping, data analysis, observation, and team education on improvement tools (waste walks, spaghetti diagrams, root cause, etc.).

  • Conduct analytical assessments of clinical and business operations to identify key improvement opportunities and drive root-cause problem solving.

  • Develops operational decision support tools as needed, including dashboards and leading indicators for continuous process improvement and optimization.

  • Ensure sustainability of improvements and changes by leveraging change management best practices.

Required Qualifications:

• Bachelor’s degree in healthcare related field, industrial engineering, or business.
• Documented expertise and certification in Lean or Six Sigma.
• At least 5 years of direct experience leading quality and process improvement projects. 
• Expert facilitation and project management skills

Preferred Qualifications:

• Master’s degree in healthcare related field, industrial engineering, or business
• Lean Bronze Certification
• Expert facilitator of kaizen or other process improvement workshops
• Healthcare operations experience and acumen

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization.  Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue.  This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment.  All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.

Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.

We deeply value our employees.  Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:

• Competitive Health, Dental and Vision Plans
• Retirement savings plan with employer match
• Paid time-off
• Tuition reimbursement

The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.