Lavoro Microsoft-office a distanza a basingstoke ∙ Pagina 1

📁

Service

📅   

2505384 Requisition #

📅   

19 Total Views

Key Responsibilities:

Customer and Technical:

·       Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.

·       Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.

·       Build and maintain strong relationships with customers, acting as a trusted point of contact.

·       Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.

·       Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.

·       Reporting and Analysis: Generate regular reports on completed invoiced work orders.

·       Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.

·       Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

·        Proven experience in service or field-based technician role.

·        Strong knowledge of customer service principles.

·        Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences

·        Effective communication skills

·        Analytical thinking and problem-solving abilities.

·        Proficiency in using, Apps, diagnostic software, and MS Office Suite.

Skills and Capabilities:

·       Knowledge of manufacturing industry an advantage

·       People and communication skills with a positive mindset

·       Able to work with minimal supervision.

·       Appropriate skilled based certificates with F-Gas

·       Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays

·       Proficient in using Microsoft Office Suite.

·       UK Drivers licence as a company vehicle will be allocated

·       Right to Work status confirmed for Country of application.

You can look forward to:

·       Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.

·       Company van

·       A fast-paced working environment

·       An excellent working culture and community

·       A structured induction plan with continued learning and development.

·       A key role where you can make a direct contribution to our business.

Not exhaustive - your manager may add additional tasks, as required to complete the company strategy.
Responsibilities: 

Qualifications:

Key Competencies: 

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

 Basingstoke Lawrence House Via, Basingstoke, England, United Kingdom

📁 Service

Requisition #: 2504731

 Basingstoke Lawrence House Via, Basingstoke, England, United Kingdom

📁 Service

Requisition #: 2502286