Remote Customer Success Manager EMEA Customer Success Manager EMEA with verification
Regrow Ag · Europäische Union · Austria · Remote
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Team: Customer Success
Location: Remote (Must live in EMEA)
Who We Are: We are a fast-growing, young and experienced, climate tech company committed to reversing climate change. How do we reach this lofty goal? By disrupting the agriculture industry!Founded by globally-recognized innovators in science and ag technology, Regrow is unlocking the power and profitability of resilient agriculture across the supply chain — from growers to global food brands. Regrow combines best-in-class agronomy, soil and carbon modeling, and innovative data collection to deliver customized, site-specific and scalable solutions to the agri-food industry.Our customers are frontrunners in agri-food and ag-tech, ranging from global market operators, project developers, global food brands, and independent farmers. We help partners measure their impact on the environment, model and implement changes that will be environmentally and financially sustainable, and track partners’ progress against sustainability goals. We're backed by leading investors, such as Galvanize Climate Solutions, Microsoft's Venture Fund, Cargill, The Grantham Environmental Trust (NCO), AJAX Strategies, and more, all of whom believe in our vision to change the world through resilient agriculture.
Our Mission: Agriculture has the power to reverse climate change. We believe science and technology can help us get there. By providing better, field level, baselines and impact monitoring that will enable parties in the agriculture supply chain to align on incentives and costs for driving the change. Our goal is to use farmland to cool the earth. We have currently monitored 500 million hectares of land in over 45 countries and are running regenerative agriculture programs on 100 million hectares monitored by our science and tech. This year alone, with just one project, our carbon emissions reductions are equivalent to taking 17,000 cars off the road! We are already on our way to a more sustainable planet.
Job Summary:
Regrow is looking for a passionate and customer-centric Customer Success Manager to join our team and grow our Enterprise customers. As a Regrow CSM, you’ll guide customers to deploy Regrow solutions successfully and ensure they gain business value on the path to their desired outcomes. Equipped with the knowledge of what it takes for customers to succeed with Regrow, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. In this role, you will work closely with the product, sales, science, and the global customer success team members to ensure customer success, satisfaction, expansion and retention.
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