Revenue Technician I presso City of Paducah

Description

JOB DESCRIPTION:

Under the direct supervision of the Revenue Manager, 

handles a large volume of telephone and walk-in customers, often with challenging or difficult interpersonal interactions; assists the public and handles phone inquiries regarding various licenses, fees, and revenue collection; and is responsible for the creation and maintenance of computer and/or manual records and/or reports related to all municipal revenues and/or license records of files. Requires highly accurate data entry to post accounting data to ledgers, journals, computer applications, books, and other bookkeeping instruments; performs various clerical duties. Conducts financial audits of taxpayers and/or analytical reviews. Assists with the selling, processing, and collecting of revenue for various licenses, property taxes, and all other types of municipal receipts and user fees.

ILLUSTRATIVE DUTIES:

•  Assists a large number of walk-in customers; answers a high volume of calls from customers, personnel from other agencies, attorneys, and financial institutions; manages challenging and/or difficult interpersonal interactions regarding revenue collection or tax-related records. 
• Meets with delinquent taxpayers to explain tax bills and delinquent taxes and/or occupational licenses. 
• Accepts all manner of tax payments, fees, and occupational license payments, and issues licenses to general public customers.
• Works with collection agencies and/or attorneys for the collection of delinquent taxes and/or occupational licenses.
• Performs data entry to post accounting data in general ledgers, cash receipts systems, spreadsheets, and tax and/or occupational license programs; balances accounts, prepares statements, check requests, receipts, adjustments, and/or other accounting documents as necessary.  
• Reviews, verifies for accuracy, and prepares daily bank deposits; reconciles all applicable suspense accounts.
• Coordinates occupational licenses, permits, fees, and any other accounts receivable, and/or property tax-related file maintenance keypunching; assists in the generation of various license, permit, and revenue-related reports, printouts, and forms.
• Plans and organizes the collection of various delinquent accounts.
• Performs other duties as assigned.

Benefits:

• Paid Time Off
• Medical, Dental, and Vision Insurance Offered
• Retirement Benefits
• Comprehensive Wellness Program Offered
• Life Insurance and Long-Term Disability Insurance Provided by the Employer
• Voluntary and Supplemental Benefits are Offered
• An Employee Assistance Program is Provided by the Employer
• Education Assistance Offered
• Career Advancement Opportunities

Position Type: Full-Time

Pay Information: Annual Range $42,551 - $52,124 | Hourly Range $20.46 - $25.06

Requirements

QUALIFICATIONS:

Bachelor’s degree in accounting or related field and two (2) years progressive experience in the accounting field; excellent oral and written communication skills; good working knowledge of computer spreadsheets and word-processing applications; strong interpersonal skills; and/or equivalent combination of training and experience which evidences an advanced knowledge of business and accounting. Auditing experience is preferred but not required. Must be bondable.

PHYSICAL REQUIREMENTS: 

Ability to operate a computer keyboard and desk calculator by touch. Ability to handle large printouts or files (up to 30 pounds), and bend or stoop to reach low file drawers. Ability to read and copy from one document to another.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of the City’s policies and procedures; revenue collection procedures; collection techniques; and all pertinent governmental accounting reporting requirements. Ability to communicate effectively in oral and written form; develop and maintain effective working relationships. Ability to operate 10 key calculators by touch; follow policies and procedures; calculate mathematical problems; maintain accurate records; post and key data accurately into database spreadsheets, tax bills, property records, or other accounting records as required; follow moderately complex oral and written instructions; sort items according to established guidelines; gather, collate, file and classify information and data; prepare concise and meaningful and accurate reports and documents; draft and type routine business letters; manage difficult and challenging interpersonal interactions; work with the public; and develop good working relationships. Skill in the use of a typewriter, calculator, and computer keyboard.