Hybrid IT Systems Analyst presso LMMC, LLC

Description

JOB TITLE: IT Systems Analyst

EMPLOYER: Limitless Male Medical

DEPARTMENT: IT

REPORTS TO: IT Manager

About Limitless Male Medical Clinic

Limitless Male Medical Clinic is the Midwest’s leader in men’s health optimization. We believe in transforming lives, celebrating health victories, and redefining what it means for men to age with confidence and strength. Every day, our clinical teams open our doors to empower men to be better husbands, fathers, professionals, and community members through cutting-edge therapies and personalized care. From testosterone replacement and SP treatments to weight management and advanced regenerative medicine, we help men reclaim their vitality and confidence through directed treatment plans. 

Overview

The IT Systems Analyst is responsible for delivering reliable technology support across the organization, from resolving end-user issues to deploying and maintaining IT infrastructure in clinics. This role combines traditional end-user support with hands-on systems administration, networking, and onsite fieldwork — including equipment installation and low-voltage cabling for new and existing clinics.

Key Responsibilities

End-User & Technical Support

• Provide timely and effective technical support via phone, email, remote tools, and in-person assistance.
• Diagnose and resolve hardware, software, and network-related issues to minimize downtime and disruptions.
• Assist remote employees with technical issues, ensuring a consistent IT experience across all locations.
• Escalate complex issues to higher-level IT while maintaining ownership until resolution.

System Administration & Maintenance

• Install, configure, and maintain computer hardware, operating systems, and software applications.
• Deploy software updates, patches, and security enhancements with minimal disruption.
• Maintain accurate IT asset records, service requests, and technical documentation for troubleshooting, installs, updates, and upgrades.
• Ensure compliance with software licensing and IT security protocols, including user authentication, access controls, and encryption.

Networking & Connectivity

• Troubleshoot and support wired/wireless networks, VPN setups, and network-connected devices (e.g., printers).
• Collaborate on system upgrades, migrations, and new technology deployments.
• Apply foundational knowledge of IP, DHCP, DNS, VPN, and VLAN configurations to assist in network-related tasks.

Fieldwork & Onsite Infrastructure

• Travel to existing and new clinic locations to install, configure, and maintain IT equipment, AV systems, and networking hardware.
• Run, terminate, and test low-voltage cabling to support networking, phones, security cameras, and other infrastructure.
• Work closely with facilities to ensure new clinic technology setups meet organizational standards.

Continuous Improvement

• Stay informed on industry trends and emerging technologies, recommending enhancements to improve performance, security, and user experience.
• Empower employees to use technology tools more effectively, improving efficiency across the organization.

Requirements

Qualifications

• Bachelor’s degree in Information Technology or related field, or 3+ years of equivalent IT experience.
• Proven experience in providing technical support in a professional environment.
• Relevant certifications such as CompTIA A+, Microsoft Certified IP Professional (MCITP) or Cisco Certified Network Associate (CCNA) are a plus
• Strong diagnostic and troubleshooting skills with Windows 10/11, Windows Server, macOS, iOS, and Android.
• Administration experience with Microsoft 365 and Windows Active Directory.
• Familiarity with networking concepts including IP addressing, DHCP, DNS, VPN, and VLAN.
• Ability to run, terminate, and test low-voltage cabling.
• Excellent problem-solving skills and a customer-oriented mindset
• Works well in a fast paced always changing environment.
• Willingness and ability to travel to clinic locations for new builds, upgrades, and maintenance.
• Excellent problem-solving, communication, and collaboration skills.

Benefits and Salary

At Limitless Male Medical Clinic, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: 

• Competitive salaries and benefits
• Opportunities for growth and development
• PTO accrual
• Health, Vision, and Dental Available with HSA & FSA options
• Employee appreciation and recognition
• 401K option
• Discounts on official company clothing
• Company paid LTD & employee life insurance
• Employee discounts on treatments, supplements and products