Hybrid Team Lead presso CarParts.com

CarParts.com is the go-to eCommerce platform for auto care and maintenance. We offer drivers quality parts at competitive prices and allow customers to schedule an appointment with a trusted mechanic directly from our website. We use world-class design principles and the latest technologies to deliver a fast, easy-to-use, and mobile-intuitive website. And with our company-owned national distribution network, we bring the best brands and manufacturers directly to consumers, cutting out the costs associated with brick-and-mortar retailers. Our more than 1,700 team members worldwide are dedicated to Empowering Drivers Along Their Journey.
 

Our Culture 

At CarParts.com, we’re DRIVEN by our core values: Safety First, Customer Focused, and a Commitment to Excellence. These values guide us in everything we do and push us further in our growth both as a company and as people. They cultivate an environment where employees are inspired and empowered as we build and thrive together. All the hard work of our entire team has resulted in back-to-back record-breaking quarters since Q1 of 2020, as well as our inclusion in the Los Angeles Business Journal’s top 100 Best Places to Work in Los Angeles list for four years in a row (2020, 2021, 2022, 2023). Join us! 

Summary of Role/Position

The Warehouse Team Lead plays a key role in daily operations by overseeing assigned departments, ensuring safety and productivity, and coaching team members to achieve performance goals. This position requires leadership experience in a fast-paced warehouse environment, with the ability to balance operational needs with employee development. 

The Team Lead works under the direction of Operations leadership but exercises independent judgment to solve problems, drive results, and foster a positive team culture. 

YOU WILL:

• Monitor workflow and department functions; identify and recommend solutions to improve efficiency.
• Provide daily direction, coaching, mentoring, and motivation to improve team performance.
• Lead by example and ensure safety and operational procedures are consistently followed.
• Conduct performance check-ins, identifying skill gaps and assisting team members in building development plans.
• Collaborate with Supervisors, HR, and Learning & Development to address performance, culture, and training needs.
• Participate in creating and implementing operating procedures for efficiency and quality improvement.
• Communicate goals, expectations, and updates during shift stand-ups and team meetings.
• Recognize top performers and provide corrective coaching where needed.
• Perform other duties as assigned in support of warehouse operations.

YOU MUST HAVE: 

• 1–2 years of previous leadership experience in a warehouse, logistics, or distribution center environment.
• High school diploma or equivalent (education and experience may be substituted).
• Strong knowledge of warehouse safety practices, processes, and productivity metrics (KPA/KPI monitoring).
• Ability to lead and influence others effectively, with proven experience in coaching and performance management.
• Strong problem-solving skills and initiative to drive improvements.
• PC literacy (Microsoft Office, WMS knowledge preferred).
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment while maintaining accuracy and focus.
• Flexibility to work extended hours or weekends as needed to support operational needs.

CarParts.com is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. 

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.