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Hybrid PSD Production Systems Tech presso CHC

CHC · Salt Lake City, Stati Uniti d'America · Hybrid

Microsoft Excel

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This position will provide Tier 1 desktop technical support and coordinate calls, emails, and tickets with members of the Publishing Services Systems Support Team. Familiarity with both Windows and MAC and the ability to learn different hardware and software is helpful. Having experience in a technical field or desktop support environment is also helpful.  

 

The Publishing Services Department is responsible for a wide variety of church productions including magazines, church videos, websites, graphic design, live productions, translation services, and more. 

Responsibilities

• Tier 1 technical support – both phone and walk-in support.  

• Manage and track department hardware inventory. 

• Manage support tickets and assign them to team members.  

• Hardware and software setup and installation. 

• Support for PSD production systems. 

• General Hardware/Software troubleshooting 

Qualifications

• Ability to learn and understand a wide variety of computer software products. 

• Ability to troubleshoot computer hardware and software. 

• Excellent customer service, interpersonal, and phone skills. 

• Familiarity with Apple and Microsoft Windows operating systems. 

• Experience in a helpdesk or desktop support environment is helpful. 

• Must be a temple worthy member of The Church of Jesus Christ of Latter-day Saints. 

Company

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
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