Hybrid USED CAR MANAGER presso Ewald of Oconomowoc

About the Role:

The Used Car Manager at Ewald of Oconomowoc plays a pivotal role in driving the success and profitability of the dealership's pre-owned vehicle department. This position is responsible for overseeing all aspects of the used car inventory, including acquisition, pricing, merchandising, and sales strategies to maximize turnover and profitability. The manager will lead a team of sales professionals, ensuring exceptional customer service and fostering a high-performance sales environment. Additionally, the role involves analyzing market trends and competitor activity to make informed decisions that align with dealership goals. Ultimately, the Used Car Manager ensures that the used vehicle department operates efficiently, meets sales targets, and contributes positively to the overall dealership reputation and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is preferred.
• Proven experience in automotive retail sales, with at least 5 years in a used car management or supervisory role.
• Strong knowledge of used car market dynamics, pricing strategies, and inventory management.
• Excellent leadership and team management skills with a track record of motivating sales teams.
• Proficiency in automotive dealership management software and Microsoft Office applications.

Preferred Qualifications:

• Certification in automotive sales or management from recognized industry organizations.
• Familiarity with digital marketing tools and online vehicle listing platforms. such as vAuto and CDK.
• Strong negotiation and conflict resolution skills.
• Ability to analyze financial reports and use data-driven decision-making to improve sales performance.

Responsibilities:

• Manage the daily operations of the used car department, including inventory acquisition, pricing, and merchandising.
• Lead, train, and motivate the used car sales team to achieve and exceed sales targets and customer service standards.
• Develop and implement effective marketing and sales strategies to increase used vehicle sales and profitability.
• Analyze market trends, customer preferences, and competitor activities to optimize inventory and pricing decisions.
• Collaborate with finance, service, and parts departments to ensure a seamless customer experience and maximize dealership profitability.
• Maintain compliance with all regulatory requirements and dealership policies related to used vehicle sales.
• Prepare and manage budgets, forecasts, and reports related to used car sales performance and inventory management.

Skills:

The Used Car Manager utilizes leadership skills daily to inspire and guide the sales team toward achieving dealership goals. Analytical skills are essential for evaluating market trends, pricing strategies, and inventory turnover to make informed decisions that enhance profitability. Communication skills are critical for negotiating with suppliers, collaborating with internal departments, and delivering exceptional customer service. Proficiency with dealership management software and digital marketing platforms enables efficient inventory management and effective promotion of used vehicles. Additionally, problem-solving skills help address challenges related to sales performance, customer satisfaction, and regulatory compliance, ensuring smooth department operations.