- Senior
- Ufficio in New Delhi
A full-time, on-site role for a Senior Sales Executive located in New Delhi. The Senior Sales Executive will be responsible for identifying and acquiring new business opportunities, managing client relationships, and achieving sales targets. The role involves developing and executing sales strategies, conducting market research, and providing exceptional customer service to ensure client satisfaction and business growth.
🔹 Sales & Revenue Generation
Own and exceed the assigned cargo revenue targets for the Delhi station. Manage key customer relationships across forwarders, consolidators, and e-commerce clients. Identify, engage, and close new business opportunities to grow volume and yield. Actively monitor competitor activity and recommend pricing or commercial actions.
🔹 Station Management & Compliance
Act as the single point of contact for day-to-day execution across sales, operations, and finance at station level.
Ensure full compliance with SOPs, service SLAs, CASA agreements, and invoicing protocols.
Coordinate closely with ground handlers and airline teams to maintain service quality.
🔹 Cross-Functional Ownership
Proactively handle customer escalations and drive resolution with urgency.
Coordinate with finance for billing accuracy, collections, and third-party reconciliations.
Support load planning and tonnage optimization for all allocated flights.
🔹 Support to Senior Leadership
Assist seniors with data analysis, market insights, and preparation of reports or business cases.
Provide relevant background information, shipment history, or customer behavior trends when required.
Help prepare for internal reviews, partner meetings, and strategic updates by supplying timely inputs and performance summaries.
🔹 Leadership & Collaboration
Mentor junior team members and foster a high-performance culture.
Represent Delhi station in regional calls, reviews, and cross-functional syncs.
Contribute to strategic planning, especially during business disruptions or market shifts.
Requirements
🎓 Education & Experience
- Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
- 4–6 years of experience in air cargo sales, station management, or GSSA roles.
- Prior exposure to customer-facing roles with ownership of revenue and station KPIs.
⚙️ Skills & Attribute
- A Strong business acumen and market knowledge (Delhi & NCR cargo ecosystem)
- Proven ability to multitask across sales and station execution
- High level of ownership, urgency, and result-orientation
- Strong interpersonal and negotiation skills
- Familiarity with CRM tools, Google Tools and station MIS reporting
