Hybrid Change Management Lead - Permanent Full-Time presso VHA Home HealthCare

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” 

View more comments from our clients and their family members.

Pay Range

Commensurate with Experience

 

The Change Management Lead will lead and support project team(s) in both the execution and adoption of high-impact projects and initiatives aligned with VHA’s strategic priorities for 2025-2030. This role focuses on delivering measurable outcomes and ensuring successful adoption by demonstrating effective change management leadership. Championing a co-design approach, the role ensures the voices of clients, families, frontline staff, and partners drive projects from conception to completion. As a key member of the Strategic Leadership Hub, the Change Management Lead will work with cross-functional teams across VHA (including frontline staff) to drive engagement and ensure successful strategy implementation. The Change Management Lead will focus on the creation of generative change, while advising and influencing the adoption of tools and processes that are best suited to VHA’s business needs.

This role will enhance the reputation of its department and organization, consistent with VHA’s vision, mission and core beliefs of services as well as building and supporting sustainable and productive public relations with clients and VHA staff and partners. #INVHACorp

 

Key Areas of Accountability:

• Supports the development of the Strategic Leadership Hub and adhering to standardized tools, templates and processes
• Champions a future-thinking, sustainability and solutions approach to projects
• Leads and supports, with sponsors, a broad project team for complex, priority initiatives from project initiation to completion
• Designs and ensures sustainability of collaborative annual department operational and strategic planning, and other priority processes
• Leads the adoption of change management leading practices, including follow through on benefits realization for annual work plan priorities
• Brings a quality improvement and evidence-based approach in supporting a project team’s design efforts for QI, model of care changes etc.
• Works within and follows the policies, procedures and regulations related to staff safety as required by VHA and under the Occupational Health and Safety Act.

Key skills, experience and behaviors required for this position:

• Bachelor’s degree in a related health care discipline from a recognized university preferred
• Advanced degree, e.g., Master’s Degree in Health Administration or Business Administration or equivalent ideal
• A minimum of two to three years in progressive leadership and change management roles, preferably within the healthcare sector preferred
• Demonstrated experience establishing and delivering complex projects within a large system and / or organization 
• Strong technical skills in MS Office applications (e.g., PowerPoint, Word, Excel, etc.) and virtual collaboration tools like Zoom and Teams
• Knowledge and experience in home care, hospital, and charitable community support sectors preferred
• Project Management Institute (PMI) certification preferred
• PROSCI Change Management Practitioner, certification preferred

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees

• Compensation for education and professional development

• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

• Mentorship and peer support

• Career development opportunities

• Employee and family assistance program

• Wellness resources

• Perks & discounts

• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

How to Apply?

Our online application should take about 5 to 10 minutes to complete.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.

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