Hybrid Field Service Representative presso Accenture Federal Services
Accenture Federal Services · Wiesbaden, Germania · Hybrid
- Junior
- Ufficio in Wiesbaden
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
We are:
Accenture Federal Services, bringing together commercial innovation with the latest technology to unleash the potential for our federal clients. Every day we bring bold thinking and diverse disciplines to solve problems in new ways. Ready to learn as much as you can We’ll give you numerous opportunities from informal training sessions to courses and certifications to keep your tech smarts sharp.
You are:
A motivated, inquisitive professional. You thrive in a collaborative, creative, and productive team environment. You have top-notch communication skills and you’re in your element managing projects and juggling priorities in a fast-paced setting where results are everything.
The work:
Work onsite 5 days a week in Wiesbaden Germany, co-located with the end users. Provide onsite training support of program to client staff. Coordinate with Help Desk, Cloud, Development, and Data Engineering Teams to report, document, and resolve any issues. Coordinate with client coordination members regarding deployments, site visits, trainings and exercises. Work with end users to incorporate program into operations as applicable.
Here's What You Need:
- 2+ years of experience supporting DoD medical planning and execution (Preferred: Knowledge of DoD medical systems such as TRAC2ES, TMDS, JMAR, CAREPOINT).
- Experience working with a Common Operating Picture (COP) and creating solutions for information gaps.
- Experience in troubleshooting data inconsistencies.
- Willing to travel up to 25%
- Must be a US Citizen with and Active Secret Clearance
Bonus Points If You Have:
- Comfortable with collaboration, open communication and reaching across functional borders.
- Collect customer requirements and train users.
- Desire to learn new technologies to share and build knowledge with the teams.
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.