Hybrid Supervisor Exhibitor Services - Mandalay Bay presso MGM Resorts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join MGM Resorts as an Supervisor Exhibitor Services and be a key player in delivering exceptional service to our clients during their events! In this role, you will coordinate with show management, utilize our Exhibitor Services Software system for customized event builds, and drive revenue through food and beverage services. This position requires high levels of interaction with exhibitors and guests, ensuring their needs are met and expectations are exceeded.

THE STARTING RATE: $23.00 hourly

THE DAY-TO-DAY:

• Plans, coordinates, and oversees the tradeshow groups for 5 luxury properties. Manages Exhibitor Services online ordering system, to ensure all exhibitor orders are paid in full before  the start of the event.

• Gathers and reviews all pertinent information of the event (i.e. production schedule, floor plan, status of orders and property/event contacts). Maintains Service Desk at multiple  properties from start to finish of the event.

• Travels amongst the five (5) luxury MGM Resorts International Las Vegas properties to attend required trainings, participates in meetings (including but not limited to tie‐downs,  preconvention, and BEO meetings, etc.) and oversees a tradeshow event in the specific time allowed independently with liƩle to no direct supervision.

• Manages, processes, and verifies the delivery and installation of orders to the proper departments during on‐site, move‐in, and show hours, and troubleshoots when necessary.

• Helps to maintain accounts and complete all paperwork according to specific departmental guidelines.

• Participates in the training of new Exhibitor Services Supervisors.

• Works directly with exhibitors on menu planning, cost and billing details, and anticipates problems and offers solutions as necessary.

• Maintains a professional relationship with all parties to include vendor partners, exhibitors, general service contractors, show management and all internal operating departments.  Creates memorable experiences every day through respect, accountability, teamwork, excellence, caring and integrity.

• Perform other job‐related duties as requested.

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent required

• 1+ years of prior relevant experience in events, trade shows, or hospitality experience, or prior relevant experience required

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11891

Are you ready to JOIN THE SHOW? Apply today!