Homeoffice Product Manager: Payments

About Griffin

Hi, we're Griffin! We're the bank for companies who want to build and launch financial products.

Our context

We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more.

The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an (slow-moving, risk-averse) incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground.

At Griffin, we want to change this.

Our purpose

We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank.

But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products.

Learn More About What We Do.

Our culture

Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don't seem like a strong fit for our core values, even if they're otherwise extremely qualified.

We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That's why we're transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We're also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work.

Learn more about our culture.

The Product Team

At Griffin, we believe that great organisations are those that focus on building great products for their customers. On that mission, it's the product team's job to shape our products and manage the complete development, launch, and growth of the product, co-ordinating support from other Griffin guilds.

Success in this role involves getting into the detail of product shaping and development to help better define our products, so that we can deliver better outcomes for customers. Financial services is a complex industry, and unpacking that complexity will be a key input into our product development process.

Who you are

The ideal candidate for this job will have most of the following:

• Experience as a Product Manager within banking or fintech with experience in payment processing and schemes, or core banking infrastructure.
• Deep experience in cross border payment schemes (e.g. SWIFT, SEPA etc) and/or cards.
• Experience working with engineering teams to translate the product vision into deliverable solutions that can be built, tested and taken to market.
• Experience of working closely with product designers and/or experience with the UX/UI design process.
• Previous experience of understanding customer needs, using this to shape your rationale and being the voice of the customer internally. Comfortable leading customer engagements on their products
• You are a great facilitator who consistently makes sure everyone in the product team has what they need to deliver great customer outcomes.
• A track record of delivery - you have owned and delivered a key product or portion of a product before from end to end
• Comfortable leading product discoveries involving customers, vendors and internal teams. Able to synthesise regulatory documents and incorporate takeaways into discoveries
• Commercially minded to input into pricing and cost decisions, including in business cases
  
  

What will you be doing here?

As a Product Manager at Griffin, you will...

• Lead a new Payments product to deliver a new capability such as Cross-border payments or Cards for Griffin
• Contribute to the vision and product strategy for the company. As the lead PM for your domain, you will help us find the product market fit for your product
• Be the balance between market demands and deliverability - core to the role is to be the bridge between customer needs (i.e. requirements) and engineering scope (i.e. specifications)
• Evangelise our product culture. Make sure we adopt product management best practice and maintain a strong focus on customer needs.
• Work with your product domain team & other functions to design, build and monetise your product in alignment with the company goals.
• Run the product rituals such as standups, business case creation, prioritisation, etc. with your virtual team and other stakeholders across the firm
• Advance our risk culture through closely working with 2nd line risk & compliance stakeholders
  
  

What can we offer you?

We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future.

• 25 days off a year + Christmas shutdown (we close in between Christmas and New Year) + bank holidays
• Flexible, remote-friendly working - including supporting home office setup
• Tax-advantaged stock options under HMRC's Company Share Option Plan (CSOP)
• 1:1 coaching and counselling through Oliva
• Auto-enrolment into company pension scheme
• Enhanced parental leave with up to 6 months at full pay
• Private medical insurance and life insurance (provided by Vitality and AIG respectively)
  
  

How do I apply?

Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through our interview process in detail.

N.B: We have a small London office in Moorgate, and we are comfortable hiring people to work from anywhere in the UK. About half of the company is based within occasional commuting distance of London, the other half is full-time remote.

Our goal is for Griffin to proportionally represent the diversity of the working population in society. We're working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you're part of a group that is under-represented in fintech, we'd love to hear from you

Griffin Bank Ltd request that recruitment agencies do not speculatively submit CVs to any employee or associate of our company unless explicitly asked to do so by a member of our Talent team.

Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by an instructed agency that may also have been submitted speculatively by an uninstructed agency.