Hybrid Applications Support Engineer Applications Support Engineer

NO THIRD PARTIES PLEASE

We have an immediate need for an Applications Support Engineer for our leading healthcare software client. This is an applications support role, but senior support, not helpdesk. Long term, fully remote, and client is looking to start quickly.

The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications. The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of clients products to provide exceptional customer support.

What You Bring:

• Bachelor s Degree in Computer Science, Electronics, or another relevant field
• 3-5 years of experience supporting a mission critical multi-tiered enterprise Application
• Excellent written and oral communication skills with the ability to articulate concepts to a variety of audiences
• Comfortable working in a fast-paced, changing environment
• Experience with web technologies, middleware such as WebLogic/WebSphere and popular RDBMS systems
• Strong knowledge of databases (preferably Oracle or Java), understand schemas, database structures and ability to write and debug SQL queries
• Experience with SOAP and WebServices is a plus
• Job requires flexibility to provide 24x7 on call client support on rotational basis
• Strong SQL AND SAS