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Hybrid Telecaller Telecaller

Minteworld  ·  nan, · Hybrid

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About the job

Skills:Excellent communication skills, Active listening, Persuasion, Customer service, Phone etiquette, Problem-solving, Time management, Sales skills,Telecaller Roles and Responsibilities.

  • Knowing all the details of the product or service offerings.
  • Regularly updating and obtaining the lists of individual contact details.
  • Meet and exceed sales target set by the organization.
  • Stay updated with market trends to better serve customers.
  • Identify customer needs and provide solutions through the companys products and services
  • Build and maintain positive relationships with future prospects.
  • Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
  • Conducting each function with the utmost respect, regardless of the behavior of the other.
  • Keep record of every customer interaction and sales activities.
Telecaller Requirements
  • Graduation or equivalent
  • Priorly experience working as a telecaller or in a similar role
  • Having done a sales-related training program
  • Knowledgeable with computers
  • Having exposure to cultural norms and diverse viewpoints
  • Ability to change the communication style on unusual events
  • Excellent interpersonal, research, and record-keeping skills
  • Having the capability to receive critics without internalizing them


Desired Skills and Experience

Excellent communication skills, Active listening, Persuasion, Customer service, Phone etiquette, Problem-solving, Time management, Sales skills

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