Hybrid Customer Success Engineer Customer Success Engineer

Melbourne, Australia - Remote Dive right in! Come swim with our pod!Orca invites you to dive into the world of cloud security innovation as we revolutionize the industry and make waves as a global leader. As a rapidly growing company achieving unicorn status, we believe that in the right environment and with the right team, talent has no boundaries.About the RoleYou are the primary technical engineer in Orca's post-sales motion, acting as an internal and customer-facing trusted advisor, responsible for the successful implementation, product adoption, and operationalization of Orca Security.As part of the job, you'll:

• Become a technical authority on the Orca Security platform, to understand the customer's technical requirements and communicate complex, technical Cloud Security concepts.
• Serve as the primary technical point of contact for enablement and value realization across multiple personas within the customer's organization.
• Drive product implementation, adoption, and long term value as customers progress through their journey milestones with Orca.
• Perform quality assurance in the final stages of the Software Development Lifecycle by validating product releases and enhancements.
• Cultivate customer trust by sharing expertise in the operationalization of Orca and best practices in the cloud.