About Us: «Mellanni Fine Linens» is a US-based Amazon Best Selling brand with 400,000 customer reviews dedicated to providing customers with exceptional quality home textile products. We are committed to comforting our customers and providing them with exceptional everyday essentials that make them feel at home.Starting as a small family business, within seven years Mellanni has grown into diverse marketplaces such as Amazon, eBay, Walmart, Shopify, TikTok and Target+. Now a strong and efficiently developing company with a high level of sales, we wish to bring like-minded professionals aboard to join our friendly international team.We value our employees and offer competitive compensation with benefits. If you’re looking to make a difference in a rapidly growing company, this is a great chance to become a valuable part of our international team on a full-time basis.The RoleJob Summary:The Marketplaces Accounts Associate will support online marketplaces accounts eg., Shopify, Walmart, eBay, Target, etc., and launch new products listings on those marketplacesSupervisory ResponsibilitiesThis position does not have supervisory responsibilitiesDuties/Responsibilities - Support online marketplaces accounts eg., Shopify, Walmart, eBay, Target, etc.
- Support the day-to-day responsibilities for online marketplaces
- Maintain and support existing products with necessary updates. Launch new product listings.
- Analyze product rankings, ratings, customer feedback/reviews, to maintain products listings health Monitor account health and performance metrics, competitive listings, identify new opportunities, and present to the Marketplaces Manager
- Monitor orders processing and work closely with Dropship and Customer Experience team to support them in maintaining healthy Order & Fulfilment rates.
- Staying informed with eCommerce retail industry best practices, new trends and technologies, marketplaces, and platform updates
- Report (daily, weekly, monthly) on activities and overall account health and provide recommendations to enhance performance.
- Perform all other related duties as assigned
Ideal ProfileQualifications - 2+ years of experience in a Direct Marketing, Business-to-Customer environment with a focus on eCommerce
- 1+ year experience working with the Shopify platform
- Prior experience with US e-commerce markets is a plus
- Highly organized and detail-oriented
- Strong problem-solving skills
Educational And Language Requirements - High School Diploma or GED equivalent
- Upper-intermediate level of English (both written and verbal)
What's on Offer? - Great work culture
- Opening within a company with a solid track record of success
- Opportunities for career growth & development
