Hybrid Operations Intern Operations Intern

At Ditto, our mission is to empower users with a deep understanding of insurance, enabling them to narrow down choices, sidestep common pitfalls, and ultimately make well-informed decisions. From delivering expert insurance advice to facilitating smooth policy purchases and providing dedicated claim support, Ditto ensures a seamless end-to-end insurance experience.

We pioneered the industry-first "No-spam" policy, underscoring our commitment to user-centric solutions. Over the past three years, we've successfully assisted over 300,000 users with personalized advice on health and term insurance. And we have a whopping 4.9 rating with almost 5000+ reviews on Google.

Ditto is part of the Finshots family, a leading financial newsletter boasting a subscriber base of over 500K+ and we are backed by India’s largest stock-broker Zerodha.

Oh, did we mention– We won LinkedIn’s Top Startup award for two consecutive years - 2022 & 2023.

Role Overview:

As a Health Ops Intern, you will be supporting our Health Ops team in managing health insurance operations, claims processing, and policyholder engagement. You will gain hands-on experience in the insurance industry and develop key skills in operations, data management, and customer relations.

Key Responsibilities:

• Maintain accurate and up-to-date records of health insurance policies and claims in internal databases.
• Assist in organizing and updating policyholder data, ensuring compliance with regulatory standards.
• Fill out health insurance forms and documentation on behalf of customers, ensuring all required information is captured correctly.
• Help in verifying customer details and supporting documents to process health insurance claims.
• Coordinate with internal teams to ensure data consistency and resolve discrepancies.
• Support the Health Ops team in generating reports and data summaries for internal reviews.
• Manage and organize digital files and records for easy retrieval and tracking.

Skills & Qualifications:

• Strong organizational and multitasking skills.
• Proficiency in Microsoft Excel and Google sheets
• Excellent communication skills, both written and verbal.
• Analytical mindset with attention to detail.
• Ability to work independently and as part of a team.

Perks :

• Stipend
• Work from home
• Get to be a part of our mission to impact lives

Our Interview Process :

We would like to help you minimize your time and effort. There are 3 rounds & we will be working towards completing all the rounds within a maximum of 1 week time.

The schedule is as follows:

• Interaction with HR
• Second Interaction
• Final Round of Interaction