Remote Property Portfolio Guru | UK Property & Maintenance Company

Job Title: Property Portfolio Guru | UK Property & Maintenance Company

Location: South Africa (Remote, UK Hours)

Job Overview:

We are seeking a highly organized and mature Property Portfolio Guru to join our UK-based property and maintenance company. This fully remote role, based in South Africa, requires someone with a deep understanding of property management who can efficiently oversee client relationships, manage contractors, schedule repairs, and ensure that all properties are well-maintained. Your role will be crucial in driving operational excellence and fostering long-term partnerships with both clients and vendors.

Key Responsibilities:

• Manage a portfolio of properties, ensuring all repairs and maintenance are executed promptly and efficiently.
• Oversee and coordinate scheduling for maintenance and repairs, working closely with contractors and vendors.
• Build and nurture strong relationships with clients, offering exceptional customer service to maintain their trust.
• Source and onboard new clients, ensuring their future needs are met by our company’s services.
• Handle administrative tasks, including managing emails, phone calls, and property documentation.
• Act as the primary liaison between clients and contractors, ensuring clear communication and expectations.
• Keep all records organized, up-to-date, and accessible for smooth operational flow.
• Proactively identify potential property issues and address them before they escalate.
• Monitor ongoing maintenance tasks to ensure they are completed on time and to the highest standard.