Homeoffice Middle IT Operations Analyst T2

We are seeking a Middle IT Operations Analyst T2 who will be involved in all aspects of IT Operations, including but not limited to, service delivery, change management, release management, DevOps, and monitoring. You will work closely with other businesses and IT teams to help discover and eliminate problems by gathering requirements and implementing process and technology automation.

Work at Exadel – Who We Are

Since 1998, Exadel has been engineering its products and custom software for clients of all sizes. Headquartered in Walnut Creek, California, Exadel has 2,800+ employees in development centers across America, Europe, and Asia. Our people drive Exadel’s success and are at the core of our values.

About The Customer

Founded in the Netherlands 180+ years ago, the company operates in over 150 countries. The customer is a global leader in information services for health, tax and accounting, risk and compliance, finance, and legal sectors.

Requirements

• 3+ years of relevant IT background as a System administrator or a DevOps Engineer
• PowerShell scripting knowledge
• Expertise in supporting production Applications and Infrastructure
• Practice in working in both public and private cloud environments
• Competency in Microsoft Azure and Azure DevOps
• Knowledge of IAAS/PAAS on Windows Azure/Private Cloud Platform; Azure ILB/AppGateways/Traffic Managers
• Worked on On-prem Infra to Cloud migration projects
• Proficiency in deploying applications like Web apps, Web Services, and applications hosted on IIS/Azure Service Environments/Azure Service Fabric
• Skills in IIS administration
• Knowledge of application deployment and Build Repo tools like Azure DevOps/Octopus
• Good Understanding of Networking tools and Network related troubleshooting
• ITIL experience and experience on Release and Build deployment experience
• Understanding of app and infra-monitoring tools
  
  

Nice to have

• Bachelor’s degree in Computer Science or a related field
• Azure Certified
• Windows Certified
• ITIL certified
• Knowledge on Kubernetes
• Competency in Python and other scripting language
• Experience working in various operating systems such as Linux and Windows Server
• Proficiency in Application Operations and Azure DevOps skills
  
  

English level

Intermediate+

Responsibilities

• Contribute to the design and implementation of IT automation with a focus on service delivery
• Leverage development experience to improve upon monitoring and alerting on applications and business processes through the use of events, metrics, and log analytics with a focus on self-healing
• Implement automated CI/CD pipelines
• Embed with waterfall-centric teams to drive the adoption of DevOps practices and tooling
• Creating and utilizing tools to monitor our applications and services in the cloud, including system health indicators, trend identification, and anomaly detection, preferably tools provided by Microsoft itself
• Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud
• Instrumental in deployment and automation of various services on Azure as well as private clouds
• Acts as a gatekeeper for production changes, releases, and deployments
• Supporting production Infrastructure environments, On-Call support, and working within an ITSM control structure
  
  

Advantages of Working with Exadel

Transparent Career Roadmap

• The HR manager accompanies each employee on their first steps in the company and assists them in achieving future professional goals
• Exadel is a global company with 30+ offices in 15+ countries. Employees have the chance to discover new places to live and work and can transfer to any location that has an Exadel production office. The HR manager and the Global Mobility specialist accompany the employee and assist throughout the relocation process
• Your career growth is in your hands, so each Exadeller decides when to level up and initiate performance assessments. The management team supports career planning and the discovery of new tech stacks and languages
  
  

Learning & Development Opportunities

• We believe in nurturing talent and fostering growth. That’s why we budget every year for your continuous learning journey. From professional development courses to books and certification, we’re invested in your success
• Employees participate actively and benefit from the knowledge-sharing environment across seven practice units: Digital Marketing Technologies, Content Marketing, AI, QA, QAA, Agile, and DevOps
• Employees can find recordings from meetups and trainings on Exadel’s Internal Learning System
  
  

Work & Life Balance

• Each Exadeller is in charge of managing their workflow independently without being micromanaged at every step; it is, however, important that an employee always attends meetings, logs their time, and meets deadlines
• Operating from the office or remotely depends on which mode the employee prefers. Hybrid or remote mode staff will receive the necessary equipment before their first working day. For those who prefer to work in office, the office network offers up-to-date equipment, good facilities, and a warm, collaborative environment
• The team meets at two annual team-building events across locations; in addition, there are team events such as Pizza Days, Programmer’s Day, informal meetups, board game parties, and sports initiatives
  
  

Employee Perks & Bonuses

• The Exadel referral program covers all regions and involves recognition for hired recommended professionals. Depending on the location and the position, an employee receives a monetary bonus for recommending a candidate to Exadel who ends up being hired
• Employees collect coins for numerous project activities, exchanging them for products or services of their choice available at the Exadel store
• Volunteers for mentoring, interviewing, performing assessments, and participating in community meet-ups get additional monetary bonuses
• Location-dependent, Exadellers can access benefit platforms with vouchers for online stores, medical insurance reimbursement, sports membership fees, vacations, and childbirth bonuses