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Remote IT Analyst

Dice  ·  United States (), Stati Uniti d'America · Remote

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About the job

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Invixon Technologies, is seeking the following. Apply via Dice today!

Responsibilities:

  • Assist in determining product deployment and rollout calendar with glide path to customer adoption, including definition of product registration activities
  • Establish, maintain and adhere to appropriate compliance and controls related to business processes and product development
  • Engage in day-to-day Production issue triaging for the product and report on issues, define impact assessment and track solutions with technology team
  • Provide strategic product expertise and guidance on significant matters
  • Oversee development of product documentation, FAQs, and other reference material for internal and external audiences
  • Develop approach for customer Training (internal or external) through webinars, focus group engagements, lender advisory panels or onsite visits
  • Help cross functional teams in discovery for product by obtaining insights from stakeholders, including Customer, CDT, CXD and Marketing
  • May partner with lenders and customers on new business strategies
  • Synthesizes data and dissemination of insights to assess market needs and competitive product opportunities
  • Ensure future state alignment with business, technical and data architectures and alignment with Divisions Key Objectives
  • Participate in product epic discovery, lead feature discovery

REQUIREMENTS:

  • Single Family Acquisitions, Custody and Secondary Market domain expertise
  • Good understanding of the different Lender/customer industry delivery file XML formats such as MISMO/ULDD, 1003/ULAD, UCD; Must be comfortable with data mapping exercises
  • Exceptionally strong analytical skills
  • Demonstrated success building consensus, monitoring progress and results as well as providing findings on significant matters
  • Experience soliciting customer feedback and responding to product-related inquiries
  • Ability to effectively collaborate with stakeholders to vet product ideas and influence decision making on product enhancements
  • Strong analytical skills in sourcing insights, identifying best practices and opportunities
  • Successful track record working in Scaled Agile environments preferred
  • AWS Cloud migration know-how is a huge plus

IT Analyst

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