Hybrid IT Support Manager - Laboratory IT Support Manager - Laboratory

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.
Our IT team is gearing up to enhance its capabilities. We play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. Here at Syensqo, we're one strong team! Our commitment to accountability drives us as we work hard to deliver value for our customers and stakeholders. In our dynamic and collaborative work environment, we add a touch of enjoyment while staying true to our motto: reinvent progress.
Within the Connected Research and Build the Future platform, scope service delivery services and value creation, the Laboratory Equipments Support team deliver support services and solutions for Research Innovation centers and laboratories.

We are looking for:

• A Manager for our Laboratory Equipment Support Team. This role is pivotal in ensuring the smooth operation and maintenance of our laboratory equipment. The successful candidate will lead a team dedicated to providing technical support, maintenance, and calibration services for our research and innovation laboratories over the world. This position requires a blend of technical expertise, leadership skills, and a commitment to support quality.
  
  
  

We count on you for:

• Leadership and Team Management:
• lead, motivate, and manage the Laboratory Equipment Support Team.
• ensure the team is skilled, efficient, and effective in supporting the R&I laboratories.
• promote company culture and values into the team.
• Laboratory IT services Maintenance and Support: oversee the operations, deployments, and support of laboratory computers to ensure optimal performance and minimal incidents.
• Cybersecurity and Compliance: ensure all activities comply with relevant cybersecurity rules, compliance regulations as per company policies.
• Budget Management: ensure a good follow-up of maintenance costs and procurement processes.
• Continuous Improvement: drive continuous improvement initiatives to enhance the efficiency and effectiveness of laboratory equipment support. Stay abreast of the latest technologies and best practices in laboratory equipment maintenance and support.
• Stakeholder Collaborations: work closely with R&I teams to understand their concerns and priorities. Ensure high levels of satisfaction among other IT stakeholders.
  
  
  

You will bring:

• Bachelor’s degree in Engineering, Science, or a related field.
• Minimum of 5 years of experience in a laboratory setting, with an experience in a leadership or management role.
• Strong technical knowledge of laboratory equipment, including maintenance and support procedures.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and interpersonal skills.
• Strong analytical skills with an ability to creatively solve complex problems.
• Commitment to user satisfaction and continuous improvement of IT services.
• Ability to motivate people and lead in a remote context.
• Self-motivated, with positive mindset.
• Ability to manage multiple tasks effectively.
• Open-mindedness and curiosity.
  
  
  

You will get:

• Competitive salary and benefits package
• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations
• Training platform for all employees
• Free language courses (24 languages available)
• Free well-being sessions (physical and psychological)
  
  
  

Additional information:

• Smart working flexibility
  
  

About Us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.
• As you may already know, Syensqo is the newly established standalone company resulting from the recent spin-off of Solvay. While both organizations are in the process of finalizing the transition, some email communications related to your recruitment process may continue to come from Solvay.
  
  

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