About the job
Primary Responsibilities
Device Administration and Monitoring
Identify the condition for loss of connectivity Setup user profiles for skids monitored remotely Provide Probe health monitoring
OGOL Administration and Helpdesk
Assist with Onboarding forms &/ Onboarding Execute Manual Data Entry Administrate system user credentials
Reporting - Periodic Internal and External
Contribute to Achieve Acceptable Service Level on Assigned Tasks
Address “How-To” questions on forms and procedures
Locate and distribute reference material
Follow the direction and guidance provided by the senior team members
Take ownership of shared mailboxes and phone inquires
Attend the trainings and complete them on time
Participate in team meetings
Report any issues and offer process improvements as observed
Team member must exhibit regular attendance, punctuality, willing to work for extended hours to meet the deadlines
Responsibilities may be added or removed as the team is developed.
Willingness to work NA and EMEA working hours
Willingness to have flexible hours to allow for interactions with other regions.
Willing to travel on occasion for training or other meetings
Graduate or Post graduate with Science/Chemical background would be preferred
The candidate must be able to clearly communicate in the English Language, and further preference will be given to candidates with additional language skills in one or more of the following: French, German, Spanish, Continental Portuguese, and various Asian languages.
The ideal candidate will possess technical skills because of educational background and/or work history.
A candidate possessing data science education or relevant experience will be given preferential consideration.
Experience with chemical storage and feed, including OnGuard measurement and control, preferred.
Proficient in MS Office
Proficient in navigating SAP (SAP MM)
Ability to take initiative, collaborate with other teams, and prioritize time effectively to deliver high quality results in a timely manner
Tableau experience a plus
Proficient in using SFDC
Able to navigate SharePoint
Self-starter possessing solid communication skills
Demonstrated attention to detail along with organization qualities
Does this position manage employees
No
Number of Direct Reports
Total number of employees managed (both direct and indirect)
Device Administration and Monitoring
Identify the condition for loss of connectivity Setup user profiles for skids monitored remotely Provide Probe health monitoring
OGOL Administration and Helpdesk
Assist with Onboarding forms &/ Onboarding Execute Manual Data Entry Administrate system user credentials
Reporting - Periodic Internal and External
Contribute to Achieve Acceptable Service Level on Assigned Tasks
Address “How-To” questions on forms and procedures
Locate and distribute reference material
Follow the direction and guidance provided by the senior team members
Take ownership of shared mailboxes and phone inquires
Attend the trainings and complete them on time
Participate in team meetings
Report any issues and offer process improvements as observed
Team member must exhibit regular attendance, punctuality, willing to work for extended hours to meet the deadlines
Responsibilities may be added or removed as the team is developed.
Willingness to work NA and EMEA working hours
Willingness to have flexible hours to allow for interactions with other regions.
Willing to travel on occasion for training or other meetings
Graduate or Post graduate with Science/Chemical background would be preferred
The candidate must be able to clearly communicate in the English Language, and further preference will be given to candidates with additional language skills in one or more of the following: French, German, Spanish, Continental Portuguese, and various Asian languages.
The ideal candidate will possess technical skills because of educational background and/or work history.
A candidate possessing data science education or relevant experience will be given preferential consideration.
Experience with chemical storage and feed, including OnGuard measurement and control, preferred.
Proficient in MS Office
Proficient in navigating SAP (SAP MM)
Ability to take initiative, collaborate with other teams, and prioritize time effectively to deliver high quality results in a timely manner
Tableau experience a plus
Proficient in using SFDC
Able to navigate SharePoint
Self-starter possessing solid communication skills
Demonstrated attention to detail along with organization qualities
Does this position manage employees
No
Number of Direct Reports
Total number of employees managed (both direct and indirect)
