About the job
Employer Industry: Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Salary commensurate with experience, with regular reviews and raises based on tenure and performance
- Opportunity for career advancement and growth within the organization, including roles like Supervisor and Trainer
- Work remotely with flexible schedules that cater to various needs
- Competitive benefits including Medical, Dental, and Vision Coverage, as well as paid time off and holidays
- Engaging and fun work environment with cash and prize contests
- Comprehensive training provided to all new employees
- Handle inbound customer service and technical support calls, resolving customer issues effectively
- Utilize systems and technology for account management tasks and to identify sales opportunities
- Explain and position products and services to customers, ensuring a best-in-class experience
- Escalate customer dissatisfaction to the managerial team when necessary
- Achieve first call resolution through effective problem-solving and call handling
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Strong team orientation and ability to build relationships with colleagues and customers
- Aptitude for conflict resolution, problem-solving, and negotiation skills
- Experience in a fast-paced environment where change is common
- Demonstrated reliability with a strong attendance record
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
