About the job
About Our Client
Our client is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. They are on a mission to help people and they know the work they do changes their lives. If there is a better way, they will create it. So, if their mission speaks to you, consider joining them!
What You Will Do:
- Become a trusted collaborator of the Healthcare Operations teams impacted by your projects, gaining context on their goals, challenges, motivators, and readiness for change
- Support the Healthcare Operations leadership team by leading projects or workstreams as needed
- Conduct discovery on operational improvement opportunities, scope solutions, seek feedback from Subject Matter Experts (SMEs), and develop rollout plans
- Conduct rollout of operational change from your projects, monitor/respond to the results. This may require you executing work and influencing stakeholders/collaborators to execute on your plans
- Partner with our Data teams to design metrics and analyses, utilize analytical insights to inform decisions and plans
The Skills and Qualifications You Will Need:
- Bachelor’s degree and a demonstrated track record of success with project management and delivery experience in the healthcare industry; or any combination of education and experience that provides equivalent background
- Knowledge of value-based care or care management industry experience preferred
- Ability to build trust, cultivate relationships, collaborate at all levels within the organization, and influence diverse team members and business partners toward common goals
- Strong problem-solving, analytical skills (using tools, such as Amplitude, PowerBI, Tableau) with the ability to synthesize complex information, identify trends, and make data-driven decisions
- Ability to thrive in a dynamic environment, adapting to real-time changes in project scopes, processes, and business priorities
- Knowledge of change management/continuous improvement methodologies a plus
