At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Summary

The Logistics Coordinator III, serves as the primary liaison for drivers and customer service calls, demonstrating exceptional multitasking abilities, strong communication skills, and a proactive approach to problem-solving. Logistics at World Kinect Corporation is a 24/7/365 operation. The Logistics Coordinator is expected to cover some holidays and weekends depending on the shift schedule. If your shift is on company holiday, you are expected to work that day. This position requires a self-starter with a positive attitude and in-depth knowledge of DOT and OSHA regulations.

In addition to the above responsibilities, the Logistics Coordinator III will excel by efficiently managing multiple responsibilities with minimal supervision. Exceptional organizational and interpersonal skills will enable the individual to effectively coordinate fuel operations, maintain inventory systems, and ensure timely delivery schedules. A strong understanding of industry regulations and safety protocols is essential for success in this fast-paced environment.

Is a remote position, but candidate must live in EST Time Zone.

Key Responsibilities

• Daily Product Analysis: Analyze fuel delivery requirements and manage inventory systems to ensure timely customer deliveries.
• Dispatch Management: Create and oversee the daily dispatch of fuel deliveries, optimizing efficiency and maintaining schedules.
• 3rd Party Carrier Management: Coordinate with third-party partners to assign order and verify carrier acceptance.
• Driver Coordination: Communicate effectively with drivers to coordinate load requirements and ensure on-time deliveries.
• Customer Support: Handle incoming customer calls promptly and professionally, delivering exceptional service experiences.
• Supply Coordination: Work with our WKC Supply team on the best possible lift points and suppliers to maximize the revenue on an order.
• Effective Decision-Making: Effective decision-making is paramount, guiding swift and accurate responses to dynamic situations. The ability to assess information quickly and prioritize actions to ensure efficient and timely resolutions.
• Accident Reporting and Safety: Ensure prompt reporting and documentation of accidents or spills, fostering a strong safety culture.
• Document Preparation: Assist in preparing documents for various departments and functions, ensuring accuracy and compliance.
• Ad Hoc Tasks: Fulfill other related duties, tasks, requests, and directives from management as required to support operational efficiency.
• Profit and Loss Management: Take ownership of the profit and loss for each truck and delivery, ensuring financial accountability.
• Service Issue Resolution: Anticipate service issues and implement recovery plans to minimize disruptions.
  
  

Additional Responsibilities

• Inter Department Analytics: Assist in researching documents for various departments and functions to support operational efficiency.
• Performance Metrics: Drive operational metrics and key performance indicators (KPIs) to optimize transport operations.
• Cross-Functional Collaboration: Coordinate cross-functional planning and scheduling for transport in all regional areas.
  
  

Requirements, Competencies, And Certifications

• Effective Time Management: Utilize time efficiently, anticipate obstacles, adjust priorities, and keep stakeholders informed of progress.
• Strong Organizational Skills: Demonstrated ability to multitask, prioritize tasks, and ensure completion of critical objectives.
• Problem-Solving and Analytical Skills: Evaluate information critically from diverse sources and develop effective solutions.
• Communication Skills: Excellent verbal and written communication skills to engage with stakeholders at all levels.
• Industry Knowledge: Understanding of the oil/fuel industry, including terminal operations and fuel distribution processes.
• Local Area Expertise: Excellent knowledge of local highway systems, geographical areas, and transportation logistics.
• Regulatory Understanding: In depth knowledge of DOT regulations, hazardous materials handling, and industry-specific work rules.
• Self-motivated: Being able to work in a fast-paced environment and adaptable to excel in amidst evolving tasks and tight deadlines
• Computer Literacy Requirement: Proficient in basic software applications, and comfortable navigating digital platforms. Strong computer skills, enabling efficient communication and task management in a technology-driven environment.
• Flexibility: Adaptability to work both in-office and remotely based on business needs.
  
  

Minimum Education & Experience

• High school diploma or equivalent.
• Bachelor’s degree in business or a related field (preferred).
• Prior experience as a petroleum dispatcher is advantageous.
• Training and experience in DOT regulations and hazardous materials handling are essential.
  
  

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.