AI Product Engineer

Location: Remote

Salary: £60,000 - £70,000

About us

At Arbor, we’re on a mission to transform the way schools work for the better.

You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.

We passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.

We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.

Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.

About the role

We are looking for a creative and enthusiastic AI Product Engineer to join our AI team and help us advance the development of the company's use of AI, through the provision of AI services and components. The remit and focus of the role is to pioneer how we will use AI and provide access to AI features via robust, secure, and scalable API’s and services. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a creative and a forward thinking Engineer, this is the role for you.

Core responsibilities

• Collaborate with the Head of AI and Principal Product Engineer to develop a framework and platform for embedding Generative AI into Arbor products and internal processes and workflows
• Support feature teams and internal teams in the implementation of features utilising the AI framework, ensuring issues such as scalability, wait time, and hallucinations are accounted for
• Keep abreast of developments within the AI landscape and prioritise prototyping and evaluating new tools and technologies to bring to Arbor
• Drive an innovate prototype orientated approach to evaluating AI use cases
• Produce well-architected and efficient code using advanced design patterns and methodologies, contributing to the overall system's scalability and performance.
• Actively participate in code reviews and pair programming sessions
• Participate in tech-talks and team-based learning, sharing knowledge and best practices within the team.

About you

• Extensive experience with Object-Oriented languages and proven expertise in software development.
• Solid understanding of software engineering principles, such as SOLID, DRY, etc.
• Expertise and experience in LLMs and Generative AI, preferably through use of tooling such as Langchain
• Experience with both proprietary and open source LLMs
• Experience with function calling and tool use in agentic workflows
• Proficiency in relational database technologies.
• Continued positive and proactive approach to problem-solving.
• A team player, willing to muck in and help others when needed, driven personality who asks questions and actively participates in discussions
• Good written and spoken English so you can present your ideas - our HQ is based in London
• Minimum 3 years experience in software development

Bonus skills

• Past experience with enterprise solutions
• Knowledge of AI related development tooling such as LangFuse
• Experience with Vector DB’s such as PineCone
• Familiarity with Scrum methodology or other agile development processes
• Experience with cloud computing
• Experience with Docker and containerisation
• Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design, Test-Driven Development, etc.
• Experience with PHP

What we offer

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
• 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
• Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
• Private Bupa Dental Insurance
• 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
• Access to services such as Calm, Bippit (financial wellbeing coaching) and Health Assured (Employee assistance programme)
• All of our roles champion flexible working and we are happy to discuss what this means to you!
• Social committees that plan team, office and company wide events to bring people together and celebrate success
• Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)
• Volunteer with a charity of your choice for a day each year
• Dog friendly offices!

Interview process

• Phone screen
• 1st stage
• 2nd stage

We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at careers@arbor-education.com.

Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice.

Arbor Education is an equal opportunities organisation

Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: careers@arbor-education.com

Please note: We are unable to provide visa sponsorship at this time.