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Shift Manager - In Room Dining - Full Time

Ocean Casino Resort · Atlantic City, États-Unis d'Amérique · On-site

  • Bureau à Atlantic City
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Description

About the Role

The In Room Dining Supervisor assists the Manager In Room Dining in overseeing the day-to-day management of the In Room Dining Operation.

Position Responsibilities

  • Ensures that service is carried out in accordance with established policy
  • Responsible for controlling labor and other operating costs
  • Trains and evaluates all In Room Dining personnel and enforces food and beverage policies and procedures
  • Facilitates communication between various hotel, casino Departments and the In-Room Dining and Amenity Department to ensure courteous and prompt service
  • Ensures sanitation compliance throughout In Room Dining
  • Handles customer complaints
  • Responsible for compliance with all regulatory requirements within area of responsibility
  • Maintains a clean, safe, hazard-free work environment within area of responsibility
  • Shift assignments may be irregular, and will cover days, nights, weekends and holidays
  • The ability to handle all types of guest related situations

Essential Functions

  • The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
  • Must be able to walk and stand for entire shift
  • The ability to work in a high-pressure environment
  • Must have ability to sit and work from a computer for extended periods
  • Must have the manual dexterity to allow for inputting of data into computer software and be capable viewing computer monitors for extended periods of time
  • Must be able to read “fine print” areas of invoices and contracts
  • Must be able lift/push/pull up to 25 lbs

Requirements

  • Three to five years’ experience in full-service restaurant management​
  • Bachelor’s degree from a four-year college or university in a related field​
  • Ability to effectively communicate in English (Read, Write, Speak & Understand)

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Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off

* Pay Rate: $50,000 annually.