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Description

APPLICATION DEADLINE: We encourage you to apply soon if interested, this role will be taken offline based on applicant volume. 

We recognize that job searching can sometimes feel uncertain, and we want to be respectful of your time and interest. We're committed to providing updates after the review period and thank you in advance for considering M-Files as your next career opportunity.

Who We Are

M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. 

At M-Files, our Guiding Principles unite us across diverse cultures and personalities:

1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together.
3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about us we encourage you to visit our company page.

To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.

Summary of the Role

M-Files is looking for a hands-on, execution-oriented Program Manager to help run and scale our strategic partnership with Microsoft. This role sits in Strategic Operations and supports the full partnership portfolio—co-selling, co-marketing, and co-development—by driving day-to-day coordination, cross-functional execution, and operational follow-through.

You will be a central force in turning partnership priorities into real outcomes: aligning the right internal teams, moving decisions to closure, unblocking execution, and ensuring we consistently deliver on commitments with Microsoft and within M-Files. This role includes significant interaction with Microsoft stakeholders and requires strong internal leadership skills to coordinate across Sales, Marketing, Product, Engineering, and Operations.

Great execution requires great visibility—so you will also ensure there is clear, consistent reporting and operational transparency. But the job is not reporting for reporting’s sake; it is making the partnership run effectively week over week.

Key Responsibilities

Drive partnership execution across co-sell, co-marketing, and co-development

• Translate partnership priorities into clear workstreams, owners, timelines, and deliverables—then drive them to completion.
• Coordinate cross-functional execution (Sales, Marketing, Product, Engineering, RevOps / GTM Ops, Finance, Legal) to ensure commitments are delivered on time and at quality.
• Proactively identify risks, bottlenecks, and decision gaps—and push them to resolution with the right stakeholders.
• Own follow-through: ensure action items close, dependencies are managed, and work doesn’t stall in ambiguity.

Run the operating cadence that keeps work moving

• Lead the partnership operating rhythm: weekly execution syncs, workstream reviews, and readiness check-ins.
• Ensure meetings are decision-oriented and outcome-driven (clear goals, pre-reads when needed, crisp notes, explicit owners, deadlines).
• Prepare partnership leadership for internal and Microsoft-facing engagements (briefs, agendas, objectives, next steps).
• Maintain alignment between what we say we’re doing and what is actually happening across teams.

Operationalize scalable processes (so execution gets easier over time)

• Build or improve practical workflows that enable Microsoft-related execution to scale (e.g., co-sell motions, field engagement requests, enablement publishing, marketplace/commercial steps, product collaboration routines).
• Create lightweight standards and ways of working that reduce friction and increase repeatability—without adding bureaucracy.
• Drive adoption by ensuring processes are easy to use, clearly owned, and embedded into how teams operate.

Ensure performance visibility as part of execution (not separate from it)

• Establish clear definitions of what good looks like for partnership execution (milestones, outcomes, KPI indicators).
• Provide consistent operational visibility to partnership leadership: what shipped, what progressed, what’s blocked, what needs escalation.
• Partner with RevOps / analytics stakeholders to ensure reporting is accurate and decision-useful; use dashboards as a tool to drive action, not as the end product.
• Highlight trends and insights that improve execution quality and speed.

Microsoft-facing coordination

• Support Microsoft interactions by ensuring tight coordination, responsiveness, and disciplined follow-through on shared initiatives.
• Help orchestrate joint work across Microsoft alliance sales, product marketing, product management, and engineering counterparts.
• Represent M-Files with professionalism and reliability—making it easy for Microsoft teams to engage and execute with us.

Outcomes to be achieved (what success looks like)

• Partnership initiatives consistently move from idea → plan → execution → measurable outcomes.
• Cross-functional teams are aligned, blockers are escalated early, and commitments are delivered reliably.
• The partnership operates with a strong cadence: clear priorities, clear owners, clear next steps, and high follow-through.
• Execution scales over time through practical operational improvements and repeatable processes.
• Leadership has dependable visibility into progress and performance—because execution is disciplined and well-run.

Requirements

Required Qualifications

• 5–10 years of experience in program management, business operations, or strategic initiative execution in SaaS / enterprise software.
• Demonstrated strength in cross-functional coordination: driving work across teams without direct authority.
• Strong execution muscle: you proactively drive clarity, set structure, remove blockers, and close loops.
• Excellent communication: concise, action-oriented, and comfortable with senior stakeholders.
• High reliability and ownership: you pride yourself on consistent execution and follow-through.

Preferred

• Experience working with Microsoft (partner ecosystem, co-sell, marketplace, product collaboration) — helpful but not required.
• Partnerships exposure (alliances, ecosystem, channels) — a plus but not required.
• Comfort working with operational metrics and performance visibility as part of running programs (not as a standalone analytics role).

Participation in our Recruitment Process:

1. Initial Screening w/People & Culture Team Member
2. Hiring Manager (SVP, Strategic Operations & Corporate Development)
3. Additional Internal Stakeholder(s)
4. Possible Final Interview w/CEO 

*Completed Recruitment Process Time Investment for Applicant: ~Approx. 4hrs

Benefits

Why M-Files?

We are a global company with Finnish roots and with our own product that we are greatly proud of!

By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!
 
Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey.

What We Offer: 

• As remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• 10 paid holidays annually
• Unlimited PTO
• Matching 401K Plan (25% of employee's contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)