Emplois Agentur à distance et à domicile ∙ Page 400

8495 Emplois à distance et à domicile en ligne

Chat Support Agent

ADF Medical Services Inc. · Westlake, États-Unis d'Amérique · Remote

Postuler maintenant

Description

We're hiring a friendly and responsive Chat Support Agent to assist our patients and clients through our digital chat platform. If you're a great communicator who enjoys helping people solve problems online — this role is perfect for you.

Role: Chat Support Agent

Department: Customer Support & Patient Services

Location: Fully Remote

Type: Full-Time / Part-Time

Requirements

What You'll Do:

  • Respond to patient and client inquiries promptly through our chat platform
  • Provide accurate information on services, appointments, billing, and general support
  • Handle multiple chat conversations simultaneously with professionalism
  • Document all interactions accurately in our CRM and support systems
  • Escalate complex or sensitive issues to the appropriate team
  • Deliver a consistently warm and professional experience in every chat
  • Follow all HIPAA guidelines and patient confidentiality protocols

Benefits

What We Offer:

  • Competitive pay
  • Health, dental & vision benefits (full-time employees)
  • Paid time off & paid holidays
  • Flexible shift options
  • Supportive team environment and ongoing coaching
  • Career growth opportunities within ADF Medical Services