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Description

Mercier Consultancy MD is delighted to offer exciting opportunities for Arabic Speaking professionals to work in vibrant Sofia, Bulgaria. This role provides a unique chance to join a dynamic team where your language skills will be highly valued. With full relocation costs covered, you can start your new journey in Bulgaria with ease while contributing to outstanding service delivery for Arabic-speaking clients.

Key Responsibilities

• Provide expert support and assistance to Arabic-speaking clients via phone, email, and other communication channels.
• Handle inquiries, bookings, and customer service issues promptly and effectively.
• Collaborate with cross-functional teams to ensure customer satisfaction and smooth operational processes.
• Maintain accurate client records and documentation using company systems.
• Stay informed about product offerings and industry updates to better assist clients.
• Participate in training sessions and meetings to continuously develop skills and knowledge.

Requirements

• Fluency in Arabic (spoken and written) is essential; additional language skills such as English or Bulgarian are advantageous.
• Experience in customer service, hospitality, or related fields preferred.
• Excellent communication and interpersonal skills with a customer-oriented mindset.
• Ability to manage multiple tasks efficiently and maintain attention to detail.
• Comfortable working in a multicultural and dynamic environment.
• Proactive attitude with a willingness to learn and adapt.
• Open to relocating to Sofia, Bulgaria, with full relocation support provided.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. And Much More...