Want to do meaningful work that will leave a lasting impact in our community while growing your career? The Benton County Health Services is in search of a Bilingual Medical Office Client Service Representative to support our Health Centers.
JOB SUMMARY
This position supports the various programs of Benton County Health by providing excellent, courteous, positive customer service to a widely diverse community/client base externally and internally by phone and in person. The environment is fast paced and ever changing. This position is required to cover at various locations throughout the Benton Health Service system.
Please Note:
This is a Bilingual Spanish/ English position and offers a Bilingual Differential of a base salary plus an additional 5%, upon successful completion of required language testing.
Click herefor a complete list of the duties, responsibilities and physical requirements of this position.
The first review of applications will be on November 17, 2025.
Applications that are submitted after this date may or may not be considered for interviews. The posting may close without notice after the first review date when a sufficient number of qualified candidates are received.
BENEFITS
Generous time off to maintain a healthy work-life balance!
11 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave! Vacation accrual increases with years of service.
$0 Health Insurance Premium!
Medical, Dental and Vision -cover your eligible family members without additional premium.
In addition, the County contributes up to $1,400 per year to your Health Savings or Health Reimbursement account!
Apart from your deductible you can use this money for things that aren’t traditionally paid by insurance – i.e. Ibuprofen, Tylenol and other preventative type medications
You never lose your Health Savings Account funds as it rolls over from year to year
Dependents up to age 26 are covered!
Get ready for retirement. Generous employer paid contributions!
After 6 months of employment:
The County makes a retirement contribution of 6% of your salary towards Oregon PERS!
The County makes a deferred compensation 457b plan contribution of 1.5% of your salary! You can add more if you wish.
A free and award-winning wellness program
Interactive and personalized approach focused on your whole health
Onsite and virtual seminars, wellness challenges and fun activities
Monetary incentives and cool prizes to engage everyone and meet your individual needs
100% employer-paid coverage for AD&D ($100,000), Life ($50,000), and Long Term Disability coverage.
Supplemental plans are available at reasonable rates!
Annual salary range of:
$42,349- $57,312
Note: salary placement will be based on your level of directly related experience and education consistent with Oregon's pay equity law.
Plus, an additional 5% Bilingual Differential upon successful completion of required language testing
This position guarantees two salary raises within your first year. Increases are given at the end of the 6 month probationary period and at the 1 year anniversary, as long as your performance is in good standing! Increases are given until the maximum of the salary range is reached.
For most employees who take advantage of health benefits the salary only makes up 60% of their total compensation. The County invests in you and your family!
MINIMUM QUALIFICATIONS The following minimum qualifications are requiredfor this position:
High school diploma or GED; AND
3 years of administrative support, office and/or customer service experience.
An equivalent combination of related education and experience may be accepted. Please note, candidates must have at least 6 months of actual work experience to be considered as equivalent.
Special Requirements:
This position is Bilingual and requires duties to be done in both English and Spanish. Successful completion of language testing is required.
Valid Oregon driver's license or ability to obtain upon hire. This position requires driving and may require use of a personal vehicle.
Hiring is contingent upon the successful completion of a background check.
The Ideal Candidate
Can handle a fast-paced work environment
Enjoys working as part of a team
Is CPR certified
Has office experience in a confidential environment
Has good working knowledge of HIPAA requirements
Has proficient data entry skills
Is an intermediate user of Microsoft Office Suite (Word, Excel & Outlook)
Please ensure you have provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please click on the link: Oregon Pay Equity Law
Questions regarding this position can be directed to:
Rachel Smith, Health Center & Nursing Services Manager Community Health Centers of Benton & Linn Counties Phone: 541.766.6736
Working & Living in Benton County Perfectly placed in the Willamette Valley, 90 miles south of Portland and 40 miles north of Eugene, Benton County has easy access to urban areas with ample opportunities for cultural activities. Combined with outdoor recreation galore in the Cascade Range 80 miles to the east and the Coastal Range and Pacific Ocean 50 miles west, the county’s 90,000 residents like to say they “have it all.”
Working at Benton County
Living in Benton County
How to Apply
To apply for this position, click on the "Apply" button to fill out all information in the online application and complete the questionnaire. Failure to do so may result in your application being removed from consideration.
Only complete applications received by the posted application deadline date, or the first review date will be considered.
Answer all supplemental questions.
After you Apply
You will get an email stating your application has been submitted. Log in to your NeoGov account before the job announcement closes to see if you have any pending tasks or notifications and make sure to complete these tasks before the job announcement closes. These can be found under the “My Applications” section.
Be sure to check both your email and NeoGov account for updates regarding this recruitment.
Additional information
This is a FLSA non-exempt position.
This position is represented by the American Federation of State, County and Municipal Employees (AFSCME).
This position requires driving and may require use of a personal vehicle.
This recruitment may be used to fill multiple vacancies.
Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans’ preference please be sure to attach your DD214 or Disability letter from the VA.
Benton County does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Benton County will review these documents to confirm that you are authorized to work in the United States.
If you wish to identify yourself as an individual with a disability under the Americans with Disabilities Act of 1990 and will be requesting accommodation, please contact the Benton County Human Resources Department by calling 541-766-6081.
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