Homeoffice Senior Technical Account Manager chez Arrow

Position:

Senior Technical Account Manager

Job Description:

We need a high-energy, creative individual with a proven track record of successful account management experience, a passion for Customer Success, solid analytical skills and strong technical acumen.  As a Technical Account Manager, you will use your strong analytical abilities to maximize and accelerate solution adoption and value realization, prevent issues, and resolve challenges faster, leverage new capabilities quickly, and optimize company-wide strategies for your customers, creating closer connections to CloudHealth thought leadership and peers.

Responsibilities:

• Advance adoption of CloudHealth platform across regional and global teams by creating a well-communicated onboarding plan, encouraging enterprise-wide  collaboration, and providing frequent assessments and reporting of results against common goals
• Consult with and advocate for your customers as you forge strong relationships to ensure they are getting the most from their CloudHealth investment and are utilizing the platform to its fullest extent to create a positive customer experience
• Tackle complex architectures and manage major transformational initiatives to accelerate their cloud maturity journey
• Be expected to use best practices to drive standardization and efficiencies across your customer base to ensure full value realization 
• Address, evaluate and ultimately resolve technical issues / questions for your customers, leveraging available resources when warranted

What is in it for you?   

·       Attractive employee compensation package - salary consists of base and variable compensation   

·       Extra benefits typical of a country of employment

·       Reliable & trusting work environment   

·       Cooperative team with flat structures and communication  

·       Professional and personal development  

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. 

Do you see yourself as our future colleague? If yes – send us your application.

Location:

FR-France - Remote

Time Type:

Full time

Job Category:

Sales Postuler maintenant