Hybrid Copy of Doctor's Assistant - Training Provided! chez Clarkson eyecare

A Doctor's Assistant is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist. 

 
SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions) 

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support 

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave 

• Comply with all company policies and procedures including HIPAA 

• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule 

• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT 

• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.) 

• Clean all examination equipment including tonometer tip 

• Set phoropter to patient RX or re-set to plano (per doctor’s request) 

• Ability to interact with all levels of employees in a courteous, professional manner at all time 

• General office duties and cleaning to be assigned by manager 

• Desire to gain industry knowledge and training 

• Demonstrates initiative in accomplishing practice goals 

• Consistently creating a positive work environment by being team-oriented and patient-focused 

• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule 

• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. 

• Performs other duties that may be necessary or in the best interest of the organization. 

SECTION 3: Patient Population Served  

• Team members will work with patients of all ages, races, and genders.  

SECTION 4: Education, Licensure & Certification Requirements  

• High school diploma or GED required. 

• Associates or Bachelor’s degree in Business Administration or Healthcare Management preferred. 

SECTION 5: Experience Requirements  

• Previous medical office experience preferred; previous optometric experience strongly preferred. 

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience 

• Favorable result on background check as required by state 

• Must be able to provide proof of identity and right to work in the United States 

SECTION 6: Knowledge, Skills and Abilities Requirements  

• Professional in appearance and actions 

• Logical and Critical thinking skills 

• Customer-focused with excellent written, listening and verbal communication skills 

• Enjoys learning new technologies and systems 

• Detail oriented, professional attitude, reliable 

• Favorable result on Background check 

• Exhibits a positive attitude and is flexible in accepting work assignments and priorities 

• Meets attendance and tardiness expectations 

• Management and organizational skills to support the leadership of this function 

• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations 

• Interpersonal skills to support customer service, functional, and team mate support need  

• Able to communicate effectively in English, both verbally and in writing 

• Ability for basic to intermediate problem solving, including mathematics 

• Basic to intermediate computer skills  

• Proficiency with Microsoft Excel, Word, and Outlook

  Avantages supplémentaires
  Postuler maintenant