Hybrid Warehousing & Transportation Manager BOG chez Smith+Nephew

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

What will you be doing?

• Supervises the day-to-day activities of the warehouse staff.
• Coaches, counsels and trains department personnel.
• Collects data and prepares routine reports for management.
• Prepares budget recommendations.
• Implements cost controls to ensure budget parameters are not exceeded.
• Monitors unit activities for compliance to business procedures and workflows.
• Surveys the customer base to measure customer satisfaction relating to the sales process, product pricing, quality and support.
• Advises management of changing needs of customer base and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Assists in the development of business objectives, policies, and procedures.
• Delegates and supervises work assignments to warehouse personnel ensuring continuous and efficient workflow.
• Schedules all routine required service on company equipment.
• Arranges for general warehouse upkeep including plumbing and electrical repairs, basic carpentry, painting and other needed maintenance.
• Conducts periodic inventory of warehouse items.
• Reconciles discrepancies and ensures that all items are stored safely in appropriate locations.
• Works with other relevant departments to coordinate flow of materials or products and for planning purposes.
• Develops and enforces procedures for the safe storage and movement of material in and out of the warehouse.
• Enforces all safety and environmental regulations.
• Compiles data and prepares productivity reports for management.
• Provides input to department budget and adheres to cost controls.
• Addresses and resolves issues related to customer satisfaction, logistics, quality and other factors related to warehouse operations.
• In the other hand he/she is responsible for the point of contact for the DPS Bussiness in all issues related with the DPS Bussiness. 

What will you need to be successful?