Hybrid Assistant Supervisor, Camps (Seasonal) chez SeaWorld Entertainment

SEASONAL POSITION

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:
As an Assistant Supervisor for the Day and Resident camp programs, you’ll make a significant contribution to our overall camper experience by helping train and mentor camp counselors; supervise the day-to-day operations of the camp programs; and create a healthy and safe environment for both campers and staff. In all you do, you’ll enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy and commitment to quality. You will also:

• Demonstrate high quality guest service skills, and represent education programs effectively
• Conducts camp counselor performance evaluations and provides coaching
• Participates in staff training.
• Supervises and is responsible for day-to-day operations, scheduling, and logistics of camp programs.
• Monitors the health and safety of campers and camp counselors.
• Responsible for opening/closing the Day Camp and Resident Camp programs as the Duty Manager
• Ensures excellent customer service by responding to customer requirements, expectations, and needs.
• Monitors and enforces all SeaWorld and department policies.
• Adheres to ACA guidelines and SeaWorld Camp standards
• Maintain a safe work environment and adhere to safety requirements.
• Mentor and coach camp counselors.
• Other duties as assigned.

What it takes to succeed:

• At least 19 years old
• Knowledge, Education, and Training
• Prior experience working with children.
• A high school diploma, or equivalent: Education, Recreation, Early Childhood Development, Biology, Zoology and/or related college coursework preferred.
• A minimum of 3-6 months experience as a camp director and/or assistant director and/or program activity director at a day or resident camp or equivalent counselor experience
• A valid California driver’s license; visiting students and military must have valid driver’s license from state of residency with a good driving record and able to provide a copy of the DMV report
• Able to demonstrate strong verbal communication skills and enthusiastically share a passion for the environment with our guests.
• Demonstrate high quality guest service skills, and ability to speak knowledgably about education programs.
• Able to engage, motivate and interact with children and adults.
• Proficient in talking on a microphone to large crowds of guests.
• Multilingual a plus.
• Comfortable being evaluated and accepting feedback.
• Able to respond quickly to safety issues and practice safe working habits.
• Able to maintain composure and objectivity in all situations when interacting with guests.
• Must be able to lift, push, pull and/or carry up to 50 lbs.
• Regular use of hands and fingers; reach with hands and arms; stoop, kneel, crouch or crawl.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed.
• Stand for prolonged periods of time.
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes and salt water .
• Perform cleaning duties; including use of cleaning chemicals
• Must be flexible in work locations as placement will depend on business needs and career development opportunities
• Must be able to ride park attractions including water attractions.
• May be required to live on-site during entire camp season.

Compensation:

• 17.25 USD per hour

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
   

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.