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Sponsorisé par CourseraAbout the job
Luware continues to grow! Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.
We are looking for as soon as possible or for January 2025 for a creative, self-managing person experienced person to join our product owner team in Switzerland to drive innovative ideas.
The position is based at our head office in Zurich- West- working remotely in Switzerland is possible.
Become part of the Product Owner team operating in a scaled version of Scrum and closely collaborate with our Product Manager, the UX designer and the technical writers taking care of our Knowledge Base. Stay in constant exchange with your scrum team to represent the voice of the customers and provide clarity and guidance on the requirements of features and overarching product goals. Make sure, the “right things” are done.
Your Responsibilities
- Define new functionality for Nimbus that meets business requirements and customer’s known and also hidden needs
- Lead a scrum team as Product Owner defining vision, roadmap, and growth opportunities, and communicate with stakeholders throughout the product lifecycle
- Work closely with the product management team to understand and discuss the customer requirements
- Translation of the requirements from product management into detailed work items together with the scrum team
- Owner of the teams backlog: manage, prioritize, and groom it
- Collaborate with a variety of stakeholders to analyze their needs and support within the Product Owner team to align the product roadmap to the strategic goals
- Accept or reject product increments from the team
- Keep internal documentation about key decisions and concepts up to date, so that knowledge is shared and decisions can be taken consistently
- Serve as a product ambassador internally and externally, sharing knowledge, answering questions, and promoting Nimbus features
Your skills
- Bachelor’s degree or equivalent experience in computer science, business information technology or related technical discipline
- 3+ years experience in product development, product management, business analysis or requirements engineering
- Experience with product development, product management, business analysis or requirements engineering in business-to-business cloud-based applications
- Experience in the area of contact centers and Microsoft Teams
- Scrum Product Owner Certification
- Sharp analytical and problem-solving skills
- Fluent in English, (Swiss) German is a great plus
- Experience with agile metods, ideally Scrum and/or scaled agile approaches
- Self-motivated with a strong drive for reaching across teams and organizations to make progress
- Outstanding communication and presentation skills to a very diverse audience from intern to C-Level, techies to sales representatives
- A sense of personal ownership and accountability is required, together with the ability to deliver to deadlines while managing internal stakeholder expectations
Our Offer
- Challenging, interesting work in a varied field with a high level of personal responsibility
- A dynamic, motivating working environment that leaves room for the realisation of your ideas and promotes your personal development
- Regular team events and the opportunity to work in one of the Luware offices for up to one month as part of our exchange programme
You can expect an collegial, international environment and a fresh, dynamic, open corporate culture, let the Luware spirit convince you!
Do you feel addressed? Then upload your CV spontaneously for an initial review- we are just a click away!
We are looking forward to getting to know you.
We will only consider candidates who apply directly to us for this position. We do not process unsolicited applications or enquiries from recruitment agencies. Thank you for your understanding.