Hybrid Resource Manager (Workforce Management) chez Spektrum

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

Workforce planning

• Gathers, maintains and analyses workforce capability data.
• Performs gap analysis to identify workforce strengths and shortfalls with reference to business strategy and specific future needs.
• Contributes to the development of workforce plans to meet current and future demand.
• Coordinates and schedules ongoing workforce planning activities.
• Assists in maintaining a skills and capability inventory.

Resourcing

• Supports managers and teams in resourcing and recruitment activities.
• Uses recommended tools for planning, scheduling and tracking resourcing activity.
• Provides guidance on resource management and recruitment software, procedures, processes, tools and techniques.

Internal Controls

• Studies and evaluates the audit trails of various operational processes.
• Participates in the testing, review and analysis of existing internal controls.
• Applies new technology-based solutions to specific internal control processes.
• Completes, files and maintains forms used for internal control documentation.
• Makes recommendations for the enhancement of certain internal controls.

Secondary focus on:

Portfolio management related duties:

• Engages and influences senior managers to ensure the portfolio will deliver the agreed business objectives.
• Leads the definition of a portfolio of programmes, projects, and/or on-going service provision.
• Plans, schedules, monitors and reports on portfolio-related activities.
• Ensures that each part of the portfolio contributes to the overall achievement of the portfolio.
• Identifies portfolio-related issues.
• Notifies projects/programmes/change initiatives of issues and recommends and monitors corrective action.
• Collects, summarises and reports on portfolio measures.
• Reports on portfolio status as appropriate.
• Supports programme or project control boards, project assurance teams and quality review meetings.
• Takes responsibility for the provision of support services to projects.
• Uses and recommends project control solutions for planning, scheduling and tracking projects.
• Sets up and provides detailed guidance on project management software, procedures, processes, tools and techniques.
• Provides basic guidance on individual project proposals.
• May provide a cross programme view on risk, change, quality, finance or configuration management.

Essential Skills and Experience

• Experience in financial management within a customer-funding environment;
• Experience in planning, preparation and production of budget submissions;
• Experience in budget execution and resource management;
• Experience in preparing, conducting and reporting using statistical sampling methods;
• Knowledge and experience in enterprise resource planning systems, project management processes, procedures and tools.
• Ability to interpret financial data and allocate budgets

Education

• Higher vocational training in a relevant discipline with 3 years post-related experience.
• Or a secondary educational qualification with 5 years post-related experience

Working Location

• Mons, Belgium

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance