Hybrid I2C Specialist chez Alcon

We’re looking for a dedicated and detail-oriented Invoice to Cash Specialist to manage accounts receivable processes for our South American market, with a primary focus on Colombia. This role is ideal for someone passionate about accuracy, compliance, and building strong relationships with internal and external stakeholders.

In this role, a typical day will include:

Performance Management and Service Delivery:

• Perform timely collections for assigned customer accounts, ensuring payments are correctly applied and payment supplements are issued where required.
• Review and validate retention records and other tax deductions according to the regulations of the region.
• Reconcile accounts receivable monthly, obtaining customer acceptance digitally or in writing, and validate accounting balances for accuracy.
• Monitor and analyze portfolio indicators, address risk analysis, and provide actionable insights to mitigate delays in collections.

Compliance

• Ensure adherence to local and regional financial regulations, maintaining comprehensive documentation of collection activities.
• Validate tax withholdings, deductions, and other fiscal requirements to ensure compliance within established timeframes.
• Collaborate with audit teams and provide supporting documentation for internal and external reviews.

Collaboration and Customer Focus

• Work closely with commercial and customer experience teams to ensure alignment on customer account management.
• Establish strong relationships with over 100 accounts, fostering trust and effective communication.
• Maintain a customer-centric approach, delivering excellent service while upholding professional and assertive communication styles.

WHAT YOU’LL BRING TO ALCON:

• Education: Bachelor’s degree in administration, finance, accounting, or a related field is required.
• Experience: Minimum of 3 years of experience in collections, accounts receivable, or invoice-to-cash processes.
  Proven experience in account reconciliation, portfolio analysis, and payment applications.
  Familiarity with ERP systems, specifically SAP (collections module), and Excel (e.g., VLOOKUP).
• Languages: Fluency in Spanish (neutral accent).
• Core Skills: Strong foundational knowledge of accounting concepts such as debit, credit, assets, liabilities, equity, and provisions.
  Proactive, adaptable, and empowered professional who thrives in fast-paced environments.
  Exceptional communication skills—assertive, with the ability to build strong networks with internal and external clients.
  Self-managed and open to learning new processes and adapting to changes.
   

• Opportunity to join a growing, early-stage organization built within a mature, stable global company.
• Friendly working environment and a diverse and highly motivated team
• Individual career development plan and possible career growth within a newly created account
• Truly international environment and daily interactions with colleagues and stakeholders from all over the world
• Attractive benefits & compensation package
• Flexible hours and remote work possibilities (min 3 days per week office-based)

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.