Hybrid Manager, Digital Product and Design chez IntactFC

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our team is looking for a Manager, Digital Product and Design.

Are you a veteran digital strategist and a proven people and project leader? Do you have a track record of building teams, inspiring direct reports, and launching groundbreaking digital products? Do you envision product roadmaps that can propel a business forward?

We’ve got the perfect opportunity for you!

As our Manager, Digital Product and Design, you will play a mission-critical role in defining and accomplishing our roadmap. Our digital marketing websites are the entry points to our customers and users, serving as the first touchpoint and the foundation of our digital presence. Your leadership will ensure that these platforms are not just functional, but also engaging, intuitive, and aligned with our business objectives. You will report to the Director, Martech and Digital Enablement, and together, we will shape the future of our digital experience.

What you’ll do here:

• Hire, mentor, and inspire a multidisciplinary team spanning design and product roles.

• Define the product plan to match the company’s objectives.

• Build a network across the organization to facilitate the product roadmap, coordinate deliverables, and sequence dependencies.

• Develop and maintain project plans, identify deadlines, estimate costs, and oversee the organization and optimal assignation of talent.

• Lead recruitment, mentoring, 1:1s, performance reviews, and individual career and development planning.

• Help define how to best reach the company’s objectives.

• Anticipate and manage problems and take necessary actions to resolve them, proactively removing any roadblocks.

• Ensure the Digital Product team has the right tools and independence to perform experiments and track its success.

• Drive the design vision and strategy, ensuring a user-centered design approach.

• Build and scale the UX/UI practice, ensuring best practices and design standards are adhered to.

• Foster a collaborative environment between design, product, and development to create cohesive and intuitive user experiences.

• Develop and implement a robust product management practice, including frameworks for prioritization, backlog management, and stakeholder engagement.

• Lead the implementation of Agile methodologies, to streamline workflows and improve team efficiency.

• Facilitate the team’s digital transformation by advocating for innovation, adoption of new technologies, and continuous improvement.

What you bring to the table:

• Bachelor’s degree or any combination of equivalent education and experience.

• 5+ years managing teams

• 10+ years relevant experience including in product/design management related marketing in digital

• Experienced with agile Scrum development methodologies.

• Strong knowledge of design principles (UI/UX).

• Excellent written and spoken communication skills, enjoy presenting to executives.

• Demonstrated initiative, negotiating and coaching skills.

• Excellent time management and organizational skills.

• Strong customer service focus.

• No Canadian work experience required however must be eligible to work in Canada

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

This role requires a strategic thinker with the ability to execute, someone who can see the big picture but also understands the details and nuances of digital product and design. If you are ready to take on this challenge and help shape the future of our digital presence, we'd love to hear from you!

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.