Remote Solutions Engineering (Bilingual Thai/ English) chez Geotab
Geotab · Remote - Asia, Autriche · Remote

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Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a customer focus Solutions Engineering with technical background to become a trusted customer advisor, partnering with many different teams and stakeholders across the organization.
What you'll do:
As a Solutions Engineering you will leverage a deep understanding of the Geotab product suite from a technical perspective in order to identify and build solutions best suited for unique customer needs. A critical part of this position is to assist the Geotab Sales Teams in pre-sales opportunities and pilots.
How you'll make an impact
- Maintain technical knowledge of the Geotab ecosystem and act as the system SME to enable end-users to better understand Geotab solutions.
- Meet and consult with customers on effective usage of Geotab’s technology, solutions, and products.
- Participate in engineering product and integration projects with partners, third party integrators, and customers.
- Maintain documentation for all ongoing projects and tasks.
- Work alongside the Geotab Sales team to find effective solutions to customer challenges.
- Support sales teams with all technical related queries.
- Support end-user requirements in special projects.
- Build and maintain industry-specific custom reports.
- Assist in developing, implementing and maintaining new Geotab products
What you'll bring to the role
- Post-Secondary Diploma/Degree specialization in Engineering, Computer Science or a related field.
- Fluency in both Thai and English (written and spoken) is a requirement.
- +5 years of experience in similar roles (Solutions Engineering, Presales, Sales Engineer)
- Strong aptitude for understanding technical and business requirements.
- An understanding of the regulations in place for transportation services (e.g. OBD, SAE vehicle standards).
- Advanced experience in Microsoft Excel
- Knowledge of vehicle circuitry and CAN communication will be highly valuable.
- Understanding of serial data interfaces and communication.
- Technical experience using SQL, C#, JavaScript or Google BigQuery preferred.
- Knowledge of programming logic and understanding.
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
- Strong verbal communication skills, including comfort with delivering presentations and training.
- Strong written communication skills, able to document technology solutions in precise detail, while also being able to summarize it succinctly.
- Strong interpersonal relationship building skills.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- Strong analytical skills with the ability to problem solve well-judged decisions.
- Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.
- A strong team-player with the ability to engage with all levels of the organization.
- Entrepreneurial mindset and comfortable in a flat organization.
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only