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Window and Door Measure Technician & Service Technician

Next Door & Window · Madison, Estados Unidos De América · On-site

  • Oficina en Madison
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Description

Why work at Next Door and Window? 

  • Employee loyalty as many of our employees have been with us for 10+ years 
  • 401K with profit sharing 
  • Opportunity for monthly bonus based on measure accuracy 
  • Health and Dental benefits 
  • Paid holidays off 
  • Flexible Spending account offered 
  • Holiday parties 
  • Paid vacation that increases with seniority 

Required Experience: 5 to 7 years of experience in window/door installations. 

Responsibilities: The primary responsibilities of a Window and Door Measure/Service Technician will include measuring, sizing and assembling applicable material sheets related to window and door installation projects as well as Field Service repair of customer window and door issues. Other responsibilities included in the role and the desired skills and attributes are listed below: 

  • Reviewing new sales contracts for accuracy 
  • Provide accurate measurements & detailed info at the jobsite measure 
  • Verify the accuracy of all measurements for processing to our purchasing dept 
  • Provide detailed materials takeoff sheets for each job to be installed 
  • Provide written communication documented for installers to follow on each installation 
  • Adhere to our production schedule 
  • Job site inspections when required 
  • Workload shall be about 20% office and 80% field (this may fluctuate due to demand) 
  • Work a minimum of one Saturday a month 
  • Field Service repair of customer window and door issues. 
  • Identify the product and repair parts needed to correct customer concerns 
  • Adjust doors and windows for proper operation 
  • Paint and stain touch-ups as required 

 

Skills and Attributes: 

  • Understand how to read a tape measure 
  • Mechanical aptitude and knowledge of installation methods for all types of windows and doors is required 
  • Possess strong organization/communication skills with our Sales team and Production staff 
  • Basic understanding of servicing doors and windows 
  • Pleasant phone and in-person mannerisms and the ability to interact with all types of personalities 
  • Strong attention to detail is imperative 
  • Ability to work independently and with others 
  • Basic computer skills are required 
  • Must be a “Team” Player 
  • Provide a level of Customer Service 

 

Qualifications: 

  • Eye for detail, accuracy is imperative 
  • Ability to meet deadlines 
  • Excellent oral and written communication skills 
  • Excellent organizational skills 
  • Ability to be an effective team member and display initiative 
  • Excellent service skills to satisfy customer concerns 
  • Mechanical aptitude to diagnose and problem solve 

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.