Ruby-on-rails Trabajos a distancia y desde casa ∙ Página 12

10000 Trabajos a distancia y desde casa en línea

Contractor Required-Mon and Wed--On going commitment-Urgent requirement

Inspiroz · Asbury Park, Estados Unidos De América · On-site

  • Oficina en Asbury Park
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Description

Jon Description:

Key responsibilities for this work order include the following: 

  • Ticket handling, Printer fixing, Chromebook fixing and inventory. 

Technical support and problem resolution 

  • Take the lead in resolving technical issues that require on-site support. 
  • Conduct thorough troubleshooting to identify the root cause of problems. 
  • Act as the liaison between on-site operations and the remote IT support team overseas.
  • Communicate technical issues and requirements to the remote team accurately and clearly. 
  • Provide detailed information and documentation to facilitate remote troubleshooting and support. 
  • Works closely with the remote service desk team to resolve technical issues. 

Customer support and service 

  • Communicates updates, challenges, and tasks to the client in a clear and timely manner. 
  • Listens actively to client concerns and addresses them appropriately. 
  • Ensures client satisfaction by following up on issue resolution and providing necessary support. 
  • Takes personal interest in the quality of work and meeting customer needs. 
  • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions. 

Requirements

-Need to be on-site 2 days a week . Most likely Tuesday and Thursdays

-Have your own transportation

-Will require background check clearance post selection as it is a client pre-requisite