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Description

Mercier Consultancy is thrilled to present an exciting Entry-Level German Customer Service position with a prestigious and innovative Tech Company. This opportunity not only allows you to embark on a rewarding career path in customer service but also offers the chance to immerse yourself in the vibrant lifestyle, breathtaking landscapes, and rich historical heritage that Greece has to offer with a fully paid relocation package to enable your move.

This role provides the chance to develop key skills essential for your career growth, including advanced technical expertise, analytical problem-solving capabilities, and effective teamwork. Beyond professional development, you will enjoy an exceptional quality of life, living in one of the world’s most beautiful and culturally rich locations, where natural splendor and vibrant culture come together to create a rewarding environment both professionally and personally.

Key Responsibilities

• Support German-speaking customers through various communication channels.
• Assist customers with inquiries related to tech products, services, and troubleshooting.
• Document customer interactions accurately and efficiently.
• Work closely with other departments to resolve customer issues and improve service quality.
• Stay updated on product features and industry trends to provide informed assistance.

Requirements

• Exceptional fluency in German (both written and spoken) is required.
• A minimum requirement of B2 in English.
• Strong communication and interpersonal skills.
• Quick learner with a problem-solving mindset.
• Comfortable using computers and willing to learn new software tools.
• Ability to work in a team-oriented environment.
• Willingness to relocate and live in Greece.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Health Insurance
• And Much More...