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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing elite professionals for the most sought-after careers, consistently providing excellence in talent acquisition and strategic human capital solutions.

Job Overview

We are currently looking for a talented individual to join our client in the Information Technology (IT) sector for a French Speaking Search Engine Customer Expert position in Greece. This role is a unique opportunity for professionals to leverage their technical expertise within a global tech environment while enjoying the vibrant lifestyle that comes with one of the most exciting French-speaking jobs in the heart of Athens.

Key Responsibilities

• Provide high-level technical support and consultation to users of leading search engine technology products.
• Analyze complex user inquiries to resolve issues related to IT infrastructure and digital interface functionality.
• Collaborate with international technical teams to improve service delivery and product performance.
• Maintain comprehensive records of technical interactions within the internal CRM to ensure consistent data quality.
• Stay updated on the latest IT industry trends and search engine algorithms to provide proactive, expert advice to clients.
• Ensure all interactions meet the high-quality standards expected within the competitive Information Technology industry.
• Engage in continuous professional development to enhance knowledge of software environments and customer success strategies.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Strong passion for the Information Technology (IT) sector and digital innovation.
• Excellent analytical and problem-solving skills, with a focus on delivering premium customer experiences.
• Professional proficiency in English to collaborate within a diverse international team.
• Previous experience in technical support or digital account management is considered a significant advantage.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on the latest IT technologies and search engine methodologies.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving to take on jobs in Greece.
• Monthly Performance Bonus linked to individual and team KPIs.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Opportunities for professional growth within a global Information Technology leader.

Life in Greece

Embarking on a career path in Athens offers more than just a job; it provides an unparalleled quality of life. Greece is famous for its Mediterranean climate, where you can enjoy sunny days, historic landmarks, and a thriving social scene. Choosing one of our French-speaking jobs here allows you to immerse yourself in the culture of Greece while advancing your career in the IT industry.

Beyond the professional benefits, living in Greece means enjoying world-class cuisine and a laid-back lifestyle that perfectly balances productivity and relaxation. We make your transition seamless with our full relocation support, ensuring you can focus on your professional growth and settling into your new home. Discover why so many professionals choose to pursue their future in Greece with Mercier Consultancy Group.

How to Apply

If you are ready to take the next step in your career and join a dynamic IT team, click the Apply Now button to submit your CV. We look forward to reviewing your application for this French Speaking Search Engine Customer Expert position in Greece. Sincerely, the recruitment team at Mercier Consultancy Group.