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Description

German Speaking B2B Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services sector. We are committed to excellence, providing candidates with unparalleled career opportunities while driving long-term growth for our global partners.

Job Overview

We are currently looking for a motivated professional to fill our German Speaking B2B Solutions Consultant position in Bulgaria. This role is ideal for those seeking international career growth in the dynamic customer support services industry, offering a rewarding blend of relationship management and technical problem-solving.

Key Responsibilities

• Serve as the primary point of contact for German-speaking B2B clients, ensuring consistent service excellence.
• Manage high-value accounts within the customer support services sector by proactively addressing operational queries.
• Analyze client needs to provide tailored B2B solutions that enhance overall support efficiency.
• Collaborate with internal departments to streamline workflows and improve client retention rates.
• Maintain meticulous documentation of client interactions and solution-based outcomes in our CRM system.
• Utilize professional expertise to resolve complex technical or procedural inquiries effectively.
• Contribute to the continuous improvement of support protocols, setting a high standard for German-speaking jobs in the region.

Requirements

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory for this role).
• Strong proficiency in English to collaborate with our diverse international team.
• Prior experience in a B2B or customer support services environment is highly preferred.
• Excellent communication and problem-solving skills, with a passion for client-facing excellence.
• Willingness to relocate to Sofia, Bulgaria, for this on-site opportunity.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• €1,500 Signing Bonus (one-time)
• Professional growth opportunities within the industry-leading customer support services sector.
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria provides you with the unique chance to experience a rich cultural tapestry alongside a modern, thriving professional landscape. As a hub for international business, Bulgaria offers a perfect mix of historic beauty, a Mediterranean-influenced climate, and a vibrant, friendly society that welcomes talent from across the globe.

Beyond the career potential, living in Bulgaria means enjoying an excellent quality of life with affordable, world-class dining and leisure activities. Our relocation package ensures a smooth transition, allowing you to settle into your new home in Bulgaria with ease. Discover why so many professionals are choosing to elevate their careers through this German Speaking B2B Solutions Consultant position in Bulgaria today.

How to Apply

Are you ready to take the next step in your career? Join the elite team at Mercier Consultancy Group by submitting your application today. Click 'Apply Now' to start your journey toward a challenging and rewarding international role. We look forward to hearing from you!