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Description

Maintenance Technician B - The Draper - FLATS® – a Proper Company

Location: The Draper | 5050 N Broadway, Chicago, IL 60640

In-office Requirement: 40 hours a week

Schedule: Monday -Friday with on call weekends

Travel required: 25%

Compensation: $25 – $29/hr

Employment Type: Full time, Hourly

About FLATS

FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being “anything but expected,” with a mission to “bring big style to smart spaces.” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate.

About the Role

FLATS LLC, a Proper company, is seeking a skilled Maintenance Technician to join our team. This role requires both strong maintenance and customer service skills to ensure the overall upkeep of the property and that all physical aspects meet applicable laws and the company’s established standards.

Responsibilities include troubleshooting and repairing various systems and components throughout the property and apartments, including plumbing, electrical, HVAC, carpentry, appliances, painting, and drywall.

Work may be performed under the direction of the Maintenance Supervisor or Property Manager. This position operates within and supports an environment that complies with Fair Housing laws.

Key Responsibilities 

Maintenance & Repairs 

Perform routine, preventive, and emergency maintenance on residential units and common areas. 

Diagnose and repair issues related to: 

• Plumbing (leaks, clogs, fixtures) 

• Electrical systems (outlets, switches, lighting) 

• HVAC systems (heating, cooling, filter changes) 

• Household appliances (refrigerators, stoves, dishwashers, washers/dryers) 

Repair or replace doors, locks, windows, flooring, drywall, and general hardware as needed. 

Unit Turnovers 

• Prepare apartments for new residents by completing inspections, repairs, and necessary touch-ups. 

• Perform painting, patching, and cleaning to ensure units are move-in ready. 

• Confirm all units meet company standards and local housing code requirements prior to occupancy. 

Preventive Maintenance 

• Conduct scheduled inspections of building systems and equipment. 

• Perform seasonal maintenance, including HVAC servicing, weatherproofing, and filter replacements. 

• Identify and address potential issues proactively to prevent costly repairs and downtime. 

Grounds & Common Areas 

• Maintain cleanliness, safety, and functionality of hallways, stairwells, amenity spaces, and exterior areas. 

• Assist with trash removal, snow removal, and basic landscaping tasks as required. 

Work Order & Vendor Coordination 

• Respond to and complete maintenance work orders in a timely, professional manner. 

• Communicate clearly with residents regarding repair schedules and access requirements. 

• Coordinate with external vendors and contractors for specialized or large-scale repairs. 

Safety & Compliance 

• Adhere to all safety protocols, OSHA guidelines, and company policies. 

• Ensure compliance with local building codes, health regulations, and safety standards. 

• Properly use, maintain, and store tools, equipment, and chemicals. 

On-Call & Emergency Response 

• Participate in an on-call rotation to respond to after-hours maintenance emergencies, as required. 

• Address urgent maintenance issues promptly to ensure resident safety and property integrity. 

Requirements

Education & Experience   

• High school diploma or GED required. 

• Minimum 2–3 years of maintenance experience in a residential or multifamily environment preferred. 

• Prior experience working in multifamily properties is strongly preferred. 

Technical Skills & Knowledge 

Working knowledge of: 

• Plumbing systems (leaks, clogs, fixtures) 

• Electrical systems (outlets, switches, lighting) 

• Heating systems and seasonal heat requirements 

• Landlord-provided appliances 

Ability to identify and escalate conditions requiring immediate attention, including: 

• Water intrusion or leaks 

• Mold-like conditions 

• Loss of heat or other life-safety issues 

Compliance & Documentation 

Ability to follow company policies, procedures, and local housing regulations. 

Strong documentation skills for: 

• Maintenance work orders 

• Repairs performed 

• Vendor coordination and follow-ups 

Understanding of the importance of timely responses to maintenance requests to avoid code violations and ensure resident safety. 

Physical & Environmental Requirements 

• Ability to lift, carry, push, or pull up to 50 pounds. 

• Ability to stand, kneel, climb ladders, and work in confined spaces. 

• Ability to work indoors and outdoors in varying weather conditions. 

Availability & Scheduling 

Ability to participate in an on-call rotation for after-hours maintenance emergencies. 

Flexibility to respond promptly to urgent issues, including: 

• Loss of heat 

• Water leaks or flooding 

• Electrical hazards 

Professional & Interpersonal Skills 

• Proficiency in written and verbal English is required. 

• Strong customer service skills when interacting with residents. 

• Ability to communicate clearly and professionally with residents, vendors, and property management. 

• Ability to work independently, prioritize tasks, and manage time effectively. 

• Strong attention to detail and problem-solving skills. 

Licenses & Certifications (Preferred, Not Required) 

• EPA Section 608 Certification (for HVAC-related work). 

• Valid driver’s license, if required for the property. 

Benefits

• Pay: $25 – $29/hr  

• Benefits: Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO). (delete if not applicable) 
  

Our Core Values 

• People-First, Tech-Forward: We leverage technology to eliminate inefficiencies, empowering team members to focus on high-value work. 
• Authentic Candor & Transparency: We believe honest, direct communication builds trust, accountability, and stronger relationships. 
• Good & Fast Over Perfect & Slow: We move quickly on adaptable decisions and take a methodical approach for impactful ones. 
• Ownership & Accountability: We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact. 
• Empathetic Leadership: Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty. 
  

FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.